James Rumph
Stockbridge,GA
Summary
A highly motivated and resourceful professional with over 20 years of diverse experience in operations, maintenance, and customer service. Known for efficiently managing service requests, resolving issues, and providing exceptional client satisfaction. Demonstrates strong leadership, communication, and organizational skills. Committed to making a positive impact in every role, with a focus on continuous improvement, teamwork, and compliance with regulations.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Southern Care Transportation
Stockbridge, GA
01.2012 - Current
- Founded and successfully manage a transportation company, overseeing all aspects of business operations, including service delivery, logistics, and financial management
- Developed and implemented company policies to ensure smooth operations and a high level of client satisfaction
- Maintained regulatory compliance, including managing licensing, payroll, expense records, and financial reports
- Led recruitment, training, and development programs for a high-performing team, ensuring high-quality service and care
- Cultivated strong relationships with clients, stakeholders, and external partners to expand the business and enhance service offerings
- Organized community events and mentoring programs to strengthen the company’s local presence and provider network
Maintenance Worker
Southern Realty
Jonesboro, GA
04.2007 - 01.2012
- Provided timely, professional maintenance services for residential properties, including HVAC systems and basic carpentry
- Responded promptly to emergency maintenance requests, ensuring minimal disruption for tenants
- Performed repairs and scheduled regular maintenance on company vehicles and equipment
- Ensured properties were fully prepared for new occupants by addressing any necessary repairs and improvements
- Managed parts ordering and inventory to maintain efficient workflow for repairs and upgrades
Technician
Patterson Signs
Norcross, GA
04.2005 - 04.2007
- Assembled, wired, and mounted commercial signage, ensuring quality and compliance with safety standards
- Provided ongoing maintenance and repair services for commercial signage, including troubleshooting and part replacement
- Ensured timely completion of installation and repairs, maintaining customer satisfaction and project timelines
- Ordered parts and materials as needed to facilitate efficient repairs and installations
Front Cap Technician
Bluebird Bus Company
Fort Valley, GA
03.2002 - 04.2005
- Repaired and maintained heavy-duty diesel engines and other mechanical systems for commercial buses
- Conducted safety and performance inspections in accordance with industry standards and regulations
- Diagnosed and repaired mechanical issues to ensure optimal performance and safety for vehicles
- Documented repairs and maintenance activities, ensuring compliance with safety regulations and company policies
Education
Associate of Applied Science - HVAC Technology
Technical Institute of America
01.2015
Skills
- General Maintenance & Repairs
- Troubleshooting & Diagnostics
- Time Management & Prioritization
- Carpentry & Handyman Skills
- Certified HVAC Technician
- EPA Universal Certification
- Excellent Communication & Customer Service
- Team Leadership & Staff Training
Timeline
Owner/Operator
Southern Care Transportation
01.2012 - Current
Maintenance Worker
Southern Realty
04.2007 - 01.2012
Technician
Patterson Signs
04.2005 - 04.2007
Front Cap Technician
Bluebird Bus Company
03.2002 - 04.2005
Associate of Applied Science - HVAC Technology
Technical Institute of America