James Ryan
Durham,NC
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
38
38
years of professional experience
Work History
Dishwasher Cook Customer Service
Duke University
09.2020 - 05.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Manager
Watkins Family Restaurant
03.1985 - 09.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor Of Arts - Culinary Arts Business Management
University of Hawaii - West Oahu
Kapolei, HI08.1979
Skills
- Time Management Skills
- Handling Payments
- Guest Inquiries
- Identification Checks
- File and Database Management
- Calendar Management
- Staff Training
- Billing and Invoicing
- Order Taking
- Cash Drawer Management
- Liquor Law Compliance
- Customer Satisfaction
- Refunds and Exchanges
- Issue Resolution
- Product Knowledge
- Sales Expertise
- Peer Relationships
- Product and Service Sales
- Driver Communications
- Verbal and Written Communication
- Cash Handling
- Cash Register Systems
- Mail Processing
- Cleaning and Sanitizing
- Quality Management
- Credit and Cash Transactions
- Till Counting
- Stocking and Replenishing
- Cash Counting Machine Operations
- Coaching and Mentoring
- Regulatory Compliance
- Hospitality and Accommodation
- Facility Safety
- Merchandise Restocking
- Order Packaging
- Retail Merchandising
- Employee Timesheet Processing
- Microsoft Office
- Customer Service Excellence
- Records Maintenance
- Staff Meetings
- Office Supplies and Inventory
- User Experience
- Email Correspondence
- Inventory Management
- Customer Relations
- Data Integrity
- Event and Activity Planning
- Merchandising
- Restocking
Timeline
Dishwasher Cook Customer Service
Duke University
09.2020 - 05.2023
Manager
Watkins Family Restaurant
03.1985 - 09.2020
Bachelor Of Arts - Culinary Arts Business Management
University of Hawaii - West Oahu
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