James Ryan
Parma,MI
Summary
A knowledgeable Area Facilities Manager offering over 13 years of troubleshooting and repair experience, with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting vendors and residents to assess repair needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Traveling Area Facilities Manager
Continental Management L.L.C.
Bingham Farms, MI
10.2012 - Current
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Assessed system operations to identify potential areas requiring maintenance services.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Specialized in support systems, completing inspections and detailed repairs to achieve operational efficiency.
- Worked with outside vendors to prepare for large system installations and complex repairs.
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Maintained records of all building systems including HVAC, plumbing, electrical.
- Negotiated with vendors regarding pricing on materials required for facility upgrades or repairs.
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
- Responded promptly to tenant requests for service or repair work within established timeframes.
- Supervised and coached installation staff throughout system installations.
- Recruited and mentored new maintenance staff.
- Read blueprints and schematics to determine repair requirements.
- Provided training to new employees on proper inspection techniques.
- Maintained records of inspection results, process documentation, audit reports.
- Worked closely with HUD, MSHDA, City of Lansing and City of Jackson before and during inspection process.
Delivery Manager
Advance Auto Parts
Jackson, MI
09.2007 - 10.2012
- Maintained positive relationships with clients to meet deadlines for service delivery.
- Tracked service metrics, managing budgets and troubleshooting technical issues.
- Coordinated with customers to plan efficient or special deliveries.
- Coached delivery teams to take accountability for delivery, risk and issue management.
- Refined and organized delivery processes for all incoming products.
- Delivered valued outcomes from partnered resources.
- Coached professional development opportunities for team members with career development plans.
- Inspected deliveries for improper preparation and resolved concerns quickly to maintain schedules.
- Developed team environment to support engagement and high performance.
- Managed performance issues with delivery team members.
- Monitored staff and organization of delivery department.
Education
High School Diploma -
Northwest High School
Jackson06.1997
Skills
- Facilities maintenance
- Resource Allocation
- Inventory monitoring
- Employee performance evaluation
- Maintenance & Repair
- Friendly, positive attitude
- Supervision of 16 Properties
- Employee hiring
- Project planning
- Multitasking
- PPE use
- Team building
- Customer Service
- Project management
- Employee training
- Client relationship management
- Technical troubleshooting
- Blueprint reading
- Building inspections
- Building maintenance
Certification
- Heating and Cooling, MHT Management - 2012
- Appliance Repair, MHT Management - 2012
Timeline
Traveling Area Facilities Manager
Continental Management L.L.C.
10.2012 - Current
Delivery Manager
Advance Auto Parts
09.2007 - 10.2012
High School Diploma -
Northwest High School
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