James Sadik
Round Rock,TX
Summary
Marketing Analyst & Product Expert with 8+ years of experience in the consumer packaged goods (CPG) industry. Proven expertise across various business departments including consumer care, sales operations, training, and marketing/sales. Dedicated to fostering strong and effective customer relationships while consistently seeking out growth opportunities.
Overview
9
9
years of professional experience
Work History
Analyst, Trade Marketing
Energizer Holdings
03.2024 - Current
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
Coordinator, Trade Marketing
Energizer Holdings
03.2022 - 03.2024
- Helped prepare and present out product innovation during customer meetings.
- Managed internal weekly communications.
- Product expert for a wide range of Auto Care items
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Jr. Trainer
Energizer Holdings
08.2019 - 03.2022
- Monitored customer progress and adapted trainings to support growth and development.
- Coordinated with departmental managers to devise appropriate training needs for customers and supported them in program completion.
- Navigated individual needs and supported customer development with flexibility in planning.
- Facilitated virtual, in-person and blended learning sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Built and maintained professional relationships with vendors and suppliers.
- Worked with vendors to customize courseware to accommodate business needs.
- Analyzed and evaluated training effectiveness and program outcomes.
Consumer Support Representative
Energizer Holdings
02.2016 - 08.2019
- Troubleshooting product issues for Consumers over the phone
- Providing product education to our Consumers
- Diagnosing A/C system issues
- Sending out literature, adapters and or products as needed
- Gathering vital information for Consumer Claims
- Daily/weekly Follow up’s
- Completing daily, emails, voicemails and bazaar portal contacts
- Assisting Management with projects and training new hires as needed
- Ship & Receive product replacements with UPS WorldShip
- Processed orders for training materials and helped training team for their season
Education
Bachelor of Science - Business Administration, Marketing
Western Governors University
Salt Lake City, UT04-2026
High School Diploma - undefined
Plano West Senior High
01.2012
Skills
- Product Marketing
- Sales Presentations
- SKU Management
- Product Development
- Statistic analysis
- Market research
- Data interpretation
- Microsoft office
- Time management
- Trend analysis
- Critical thinking
- Team collaboration and leadership
References
References are available upon request.
Timeline
Analyst, Trade Marketing
Energizer Holdings
03.2024 - Current
Coordinator, Trade Marketing
Energizer Holdings
03.2022 - 03.2024
Jr. Trainer
Energizer Holdings
08.2019 - 03.2022
Consumer Support Representative
Energizer Holdings
02.2016 - 08.2019
High School Diploma - undefined
Plano West Senior High
Bachelor of Science - Business Administration, Marketing
Western Governors University
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