Summary
Overview
Work History
Education
Skills
QUALIFICATIONS
Timeline
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James Sakoonphong

Summary

Quality-focused scientist with strong background in laboratory testing and analysis. Expertise in ensuring compliance with industry standards and protocols, paired with proven ability to enhance operational efficiency. Known for fostering teamwork, adapting to evolving requirements, and delivering reliable results. Skilled in utilizing advanced laboratory equipment, conducting thorough quality assessments, and maintaining meticulous documentation.

Overview

10
10
years of professional experience

Work History

QA Laboratory Technician Lead/Foreman

Kroger Manufacturing, Riverside Creamery Dairy
04.2025 - Current
  • Collaborated with Maintenance Engineer and Maintenance IT to develop an automatic code date system. Driving innovation and leading to continuous improvement of the change over process resulting in better sustainability by going from paper to digital format.
  • Supported production with implementing an automatic hand pump reducing the need to stage two chemical drums, promoting associates safety and their welfare by eliminating the need for labor intensive work therefore improving their efficiency.
  • Sole owner of FT3 and Neogen plate reader responsible for their launched. Assisted with the development of FT-1, FT -3, FT 120 calibration and maintenance schedule.
  • Self taught Coupa, and Adage to create POs also supervise the laboratory inventory management program leading to improvement by reducing plant chemicals spending by 100,000.
  • Use Empac to create work orders to maintain the facility and in preparation for audits.
  • Took established lab practices from paper to digital by using excel to create tracking tables.
  • Involve with mentoring, training, coaching and developing new associates continuous improvement.
  • Conducted routine quality inspections on dairy products to ensure compliance with safety standards.
  • Performed analytical tests using laboratory equipment to assess product quality and consistency.

QA Laboratory Technician

Kroger Manufacturing, Riverside Creamery Dairy
02.2016 - 04.2025
  • Perform required lab product tests, daily audits, calibrations checks to ensure food safety.
  • Maintain accurate documentation and took ownership of tasks on to do lists as a business owner with consistent high quality.
  • Follow established programs, policies and practices to produce safe quality foods that meet regulatory company requirements and to exceed expectations of the customer.
  • Conducted routine quality tests to ensure compliance with safety and regulatory standards.
  • Collaborated with production teams to troubleshoot and resolve quality issues effectively.

Education

Bachelor of Science - Bioinformatics, Minor in Chemistry

California State University
San Bernardino, CA
06-2013

Skills

  • Good laboratory practices
  • Sample preparation
  • Meticulous Record-keeping
  • Environmental monitoring
  • Audit inspections
  • Inventory maintenance
  • Equipment calibration
  • Improvement facilitation
  • Results-oriented

QUALIFICATIONS

  • Highly motivated, flexible, good attitude, adaptive able to learn new techniques, and devices quickly.
  • Strong initiate, independent, self-starter and solid team member.
  • Attention to details, critical thinker with great problem solving and organizational skills.
  • PCQI Certified.

Timeline

QA Laboratory Technician Lead/Foreman

Kroger Manufacturing, Riverside Creamery Dairy
04.2025 - Current

QA Laboratory Technician

Kroger Manufacturing, Riverside Creamery Dairy
02.2016 - 04.2025

Bachelor of Science - Bioinformatics, Minor in Chemistry

California State University
James Sakoonphong