Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
As a banquet server, I ensure a seamless dining experience for guests at events and functions. My responsibilities include setting up banquet rooms as per event specifications, serving food and beverages with promptness and courtesy, and attending to guest needs throughout. I also assist in maintaining cleanliness, clearing tables, and preparing for future functions. My aim is to deliver exceptional service and create memorable experiences for all attendees.
As a bartender and barback, I ensure smooth bar operations and exceptional customer experiences. My role involves preparing and serving drinks, maintaining bar cleanliness, stocking supplies, and assisting bartenders with setup and breakdown. I prioritize customer satisfaction through friendly service, accurate transactions, and creating a welcoming environment for all patrons.Processed payments accurately and efficiently with POS system. Checked identification cards for proof of age prior to serving alcohol beverages.Developed good working relationships with fellow employees through effective communication.
As a receptionist at The Concilio, my primary role revolves around ensuring a welcoming environment at the front desk for all visitors. I handle incoming calls, assisting clients with applications for rent assistance and scheduling appointments for SNAP/Medicaid services. Managing emails from our website is also part of my responsibilities. I oversee the processing of company credit card transactions, ensuring checks are signed and distributed to clients as needed. Additionally, I proactively reach out to families to remind them of upcoming appointments. Beyond these duties, I support various administrative functions such as data entry, document preparation, and coordinating events. Collaboration with other departments is integral to maintaining efficient communication across the organization.
I earned the top employee title at Marshalls for five consecutive months by driving credit card sign-ups and consistently exceeding targets. My role encompassed processing payments through diverse methods, addressing customer concerns and resolving complaints effectively, and facilitating merchandise returns seamlessly. I actively contributed to store markdowns and upheld a tidy checkout area. Furthermore, I took on the responsibility of mentoring new team members, ensuring a smooth onboarding process and fostering a cohesive work environment.
During my tenure at Ralph Lauren, I served as both a cashier and store associate. My responsibilities encompassed managing cash transactions, warmly greeting customers, scanning merchandise, resolving billing discrepancies, and providing training to new cashiers. Additionally, I meticulously inspected products for damage and ensured accurate pricing, while also contributing to the upkeep of store displays to enhance the overall shopping experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Conducted price checks for special orders or discounts as requested by customers.
At Michael Kors, I worked as a cashier and provided positive, friendly, and courteous customer service. My responsibilities included scanning items, totaling purchases, and accepting payments via cash, check, or charge. I also resolved customer issues, answered questions, and processed return transactions. Additionally, I would bag purchases if needed and make change for cash customers.