James Salgado
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Recover Co-worker
IKEA
12.2023 - Current
- Facilitated communication between clients and other service providers.
- Developed strong rapport with clients by demonstrating empathy, active listening, and nonjudgmental understanding of their challenges.
- Facilitated outreach activities to build community awareness.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Greenkeeper
Brookside Golf Course
06.2022 - 08.2023
- Optimized course playability with timely bunker raking and sand replacement procedures.
- Accomplished efficient water usage by conducting regular audits of the irrigation system and adjusting as needed.
- Assisted with irrigation system maintenance and repair.
- Upheld safety standards by maintaining clean work areas and properly storing equipment when not in use.
- Prepared soil for planting and sowing.
- Improved turf health with regular aeration, topdressing, and overseeding practices.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Maintained safe and visually appealing course appearance by trimming trees, shrubs, and hedges.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Inspected gardens for pests, weeds and diseases.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
- Contributed to a welcoming environment by providing courteous assistance to golfers on the course.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Paid attention to detail while completing assignments.
Merchandise Associate
Bob's Discount Furniture
10.2021 - 11.2022
- Updated pricing and signage to complete product displays and educate customers.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Collaborated with store managers to determine best placement for merchandise displays.
Nursery Garden Sales Associate
Ace Hardware
09.2020 - 07.2021
- Assisted customers with gardening queries, offering expert advice on plant care and maintenance.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Pruned and trimmed plants and trees to maintain shape and promote healthy growth.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Increased repeat business by providing exceptional customer service and follow-up support on purchases.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Collaborated with team members to maintain a clean, organized, and welcoming store environment.
- Handled customer concerns professionally, resolving issues promptly to ensure continued satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
Maintenance Gardener
Armstrong Gardens Centers
03.2013 - 08.2020
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Inspected gardens for pests, weeds and diseases.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Retained vibrant seasonal color schemes through appropriate selection and planting of annuals and perennials.
- Repaired damaged hardscape features such as fountains or retaining walls to maintain functionality within outdoor spaces.
- Contributed to team efficiency through punctual attendance and effective communication with supervisors.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Maintained gardening tools by replacing blades and fluids.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Eagle Rock High School
Los Angeles, CACertificate of Achievement - Building Construction Intern
Pasadena City College
Pasadena, CASkills
- Customer Service
- Client Assistance Referrals
- Recovery planning
- Quality Assurance
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Recover Co-worker
IKEA
12.2023 - Current
Greenkeeper
Brookside Golf Course
06.2022 - 08.2023
Merchandise Associate
Bob's Discount Furniture
10.2021 - 11.2022
Nursery Garden Sales Associate
Ace Hardware
09.2020 - 07.2021
Maintenance Gardener
Armstrong Gardens Centers
03.2013 - 08.2020
High School Diploma -
Eagle Rock High School
Certificate of Achievement - Building Construction Intern
Pasadena City College