James Sanato
Zion
Summary
Dynamic leader with a proven track record in operations management and business planning, notably at JRS Illinois Trucking. Excelled in enhancing customer satisfaction and streamlining processes for cost reduction. Demonstrated exceptional teamwork and problem-solving skills, significantly contributing to project efficiency and a professional work environment at Leo J Fox.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner Operator
JRS Illinois Trucking
08.2017 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Union Laborer
Leo J Fox
10.2015 - 11.2017
- Prepared job sites for new construction by clearing debris, grading land, and setting up necessary equipment safely and effectively.
- Managed waste disposal for environmental compliance, resulting in cleaner job sites and reduced fines.
- Maintained consistent progress on projects by assisting with the loading and unloading of materials and supplies for timely use onsite.
- Maintained a clean work environment, reducing accidents and fostering a professional atmosphere on job sites.
- Demonstrated commitment to teamwork by stepping in to assist fellow laborers with tasks when necessary, fostering a cohesive work environment.
- Expedited construction timelines through effective collaboration with fellow union laborers and subcontractors.
Education
GED - All
Collage Lake Count
Grayslake, IL06.2000
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Certification
Class A cdl
Timeline
Owner Operator
JRS Illinois Trucking
08.2017 - Current
Union Laborer
Leo J Fox
10.2015 - 11.2017
Class A cdl
GED - All
Collage Lake Count
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