Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

James Sanders

College Park,GA

Summary

To gain employment that is both professionally and personally rewarding. Caring Group Home Assistant focused on maintaining patient safety and well-being while building useful skills in areas such as personal hygiene and housekeeping.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Group Home Assistant

SCO Family Services
05.2019 - 08.2021
  • Organized and provided medication at set times.
  • Assisted patients with personal care, social interaction and emotional support.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Administered first aid and CPR in emergency situations.
  • Prepared healthy meals, maintained clean environments and laundered clothes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Technician

Essintial Enterprise Solutions
10.2018 - 06.2019
    • Troubleshoot ATM issues
    • Remove and clear media jams
    • Read and report service codes
    • Software upgrades and memory installation.
    • Performed troubleshooting and diagnosis on malfunctioning equipment.
    • Maintained quality assurance and customer satisfaction objectives.
    • Inspected equipment to identify areas of wear or causes of malfunctions.
    • Observed equipment operation to diagnose and troubleshoot reported issues.
    • Applied critical thinking and research to address complex issues.
    • Maintained compliance with regulatory standards and safety requirements.

Group Home Staff Member

Penny Lane Centers
03.2016 - 04.2018
    • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
    • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
    • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
    • Assisted individuals with addressing disabilities and developing career plans.
    • Assisted clients in exploring career options and vocational goals.

Conductor

MTA
06.2013 - 02.2016
    • Open and close train doors
    • Make announcements to customers
    • Assist customers with safely boarding and exiting train
    • Work and patrol platform
    • Responding to audible and visual signals.
    • Communicated with train dispatchers to obtain and adjust directions.
    • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
    • Communicated through various methods to conduct train movement.

Records Clerk

Simpson Thacher & Bartlett LLP
08.2008 - 02.2010
    • Maintain confidential client records
    • Input & update records information into LegalKey records software
    • Process incoming email & phone records requests
    • Prepare files for offsite storage facility
    • Create files.
    • Updated records with new information.
    • Followed confidentially regulations to maintain privacy.
    • Provided excellent customer care by responding to inquiries and requests for information.
    • Utilized document imaging software to index, store and retrieve records.
    • Generated reports from database systems to track records.
    • Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
    • Assisted with record management system implementation and maintenance to streamline operations.

Education

Associates of Arts Degree - Liberal Arts w/ Human Services Concentration -

Bronx Community College

Bachelor of Arts - Sociology W/ Concentration in Education

CUNY Herbert H. Lehman, The Bronx, NY
06.2024

Skills

  • Computer literate in Microsoft Office Suite (PowerPoint, Excel, Word, Internet)
  • Maintaining Patient Safety
  • Community Integration
  • Preparing Nutritious Meals
  • Supporting Daily Living Needs
  • Social Support
  • Providing Medications
  • Stress Management
  • Goal Setting
  • Multitasking Abilities
  • Legal Software (LegalKeys, LegalTrax, Accutrak, Time Matters)
  • Extensive knowledge of NYS courts
  • Record Keeping
  • Operate business machines, Office equipment, Mail meters, Multi line switchboard
  • Supervision and leadership

Certification

Several IT/Technical Certifications

References

Available Upon Request

Timeline

Group Home Assistant - SCO Family Services
05.2019 - 08.2021
Technician - Essintial Enterprise Solutions
10.2018 - 06.2019
Group Home Staff Member - Penny Lane Centers
03.2016 - 04.2018
Conductor - MTA
06.2013 - 02.2016
Records Clerk - Simpson Thacher & Bartlett LLP
08.2008 - 02.2010
Bronx Community College - Associates of Arts Degree - Liberal Arts w/ Human Services Concentration,
CUNY Herbert H. Lehman - Bachelor of Arts, Sociology W/ Concentration in Education

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James Sanders