James Sansone
CINCINNATI,OH
Summary
I am a hardworking individual seeking a job in a new career field to grow my own skills and meet personal goals. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am excited to learn the skills required to succeed in any position. I am prepared to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Mail Handler Equipment Operator
United States Post Service
Cincinnati, OH
08.2024 - Current
- Sorted incoming and outgoing mail to ensure timely delivery.
- Operated automated machinery for efficient package processing.
- Collaborated with team members to maintain workflow efficiency.
- Trained new staff on safety protocols and operational procedures.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Safely operated Powered Industrial Trucks to facilitate the movement of mail through the facility.
Supervisor Director of Operations
United States Postal Service
Cincinnati, OH
11.2024 - 06.2025
- Supervised daily operations to ensure timely mail delivery and adherence to service standards.
- Trained staff on efficient sorting techniques and operational protocols, enhancing productivity.
- Implemented safety measures that minimized workplace incidents and promoted a secure environment.
- Monitored team performance, providing constructive feedback to improve service quality and efficiency.
- Coordinated schedules and workloads among staff to optimize resource allocation during peak periods.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
City Letter Carrier
United States Postal Service
Cincinnati, OH
05.2018 - Current
- Safely and efficiently deliver mail and packages along a prescribed route within daily time limits, while conducting business with a professional attitude and personal accountability.
- Courteously engage with customers on a personal level, taking individual requests into consideration with each interaction.
- Provide a community service which enhances public trust in the United States Postal Service.
- Receive and fulfill individual pick up requests at specified locations on short notice.
- Build lasting relationships and promote camaraderie within the office as to foster morale.
- Use portable technology and scanning devices to maintain system records of deliveries to residences and businesses.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Effectively communicate with fellow letter carriers, clerks, and management to ensure full route coverage every regular delivery day.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
Professional Cleaner
Self-Employed
Cincinnati, OH
12.2017 - 04.2018
- Managed workload across four houses and condos to satisfy customer needs for cleaning standards and details.
- Disassembled lighting fixtures for thorough cleaning.
- Provided detailed cleaning of surfaces and appliances as directed by customers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas, while vacuuming carpets and flooring to customer satisfaction.
- Adhered to professional house cleaning checklist.
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Handled equipment, chemicals, and materials properly and with caution.
Landscape Worker
Sansone Lawn And Landscape LLC
Cincinnati, OH
03.2017 - 12.2017
- Prepared customer specified plots and gardens for planting and sowing of various decorative plants, shrubs, grasses, and flowers.
- Provided customer consultation and estimates for new and existing customers.
- Mowed and maintained lawns using various equipment safely and effectively.
- Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Worked in tandem with crews to ensure jobs were completed on time, while meeting customer demands.
- Operated heavy equipment including mini excavators and dump trucks.
- Inspected gardens for pests, weeds and diseases.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
Part Time Package Handler
UPS
Cincinnati, OH
06.2016 - 12.2016
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Stored and secured packages in designated areas to prevent damage and theft.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Auto Parts Delivery Driver
KOI Auto Parts
Cincinnati, OH
03.2016 - 06.2016
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Improved customer satisfaction by delivering auto parts promptly and accurately to clients.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Organized warehouse space for streamlined access to auto parts inventory.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Part Time Package Handler
UPS
Cincinnati, OH
03.2013 - 03.2016
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Stored and secured packages in designated areas to prevent damage and theft.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
High School Diploma -
Winton Woods High School
Cincinnati, OH05-2012
High School Diploma -
Scarlet Oaks Career Development
Cincinnati, OH05-2012
Skills
- Safety awareness
- Safe Driving
- Reading Comprehension
- Schedule Management
- Memory Recall
- Attention to Detail
- Computer Skills
- Problem-Solving
- Excellent Communication
- Route Planning
- Route Management/Navigation
- Street Knowledge
- Weather Tolerance
- Vehicle loading
- GPS use
- Multitasking
- Workplace safety
- PIT Equipment Operator
Timeline
Supervisor Director of Operations
United States Postal Service
11.2024 - 06.2025
Mail Handler Equipment Operator
United States Post Service
08.2024 - Current
City Letter Carrier
United States Postal Service
05.2018 - Current
Professional Cleaner
Self-Employed
12.2017 - 04.2018
Landscape Worker
Sansone Lawn And Landscape LLC
03.2017 - 12.2017
Part Time Package Handler
UPS
06.2016 - 12.2016
Auto Parts Delivery Driver
KOI Auto Parts
03.2016 - 06.2016
Part Time Package Handler
UPS
03.2013 - 03.2016
High School Diploma -
Scarlet Oaks Career Development
High School Diploma -
Winton Woods High School