James Santy
San Diego,CA
Summary
Experienced with delivering strategic consulting services to enhance client business operations. Utilizes in-depth industry knowledge and analytical skills to identify and implement effective solutions. Track record of building strong client relationships and driving measurable results.
Consulting professional with strong track record in delivering impactful business solutions. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Specialized Consultant
Oakley
10.2023 - Current
- Demonstrated product knowledge, effectively communicating features and benefits to customers.
- Collaborated with team members to achieve sales targets and maintain store presentation standards.
- Processed transactions efficiently using point-of-sale systems, minimizing errors and wait times.
- Resolved customer inquiries promptly, fostering positive shopping experiences and repeat business.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
Crewmember/Certified Trainer
Raising Canes
06.2021 - 04.2023
- Assisted in maintaining high standards of food safety and hygiene during busy shifts.
- Efficiently prepared and served menu items, ensuring consistency and quality.
- Collaborated with team members to streamline service processes and enhance customer experience.
- Trained new crew members on operational procedures and best practices for efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Instructor
Mission Viejo Nadadores Swim School
03.2024 - 08.2024
- Developed engaging lesson plans tailored to individual student needs and skill levels.
- Instructed swimming techniques for diverse age groups, enhancing water safety skills.
- Monitored student progress, providing constructive feedback to improve performance and confidence.
- Collaborated with team members to implement innovative teaching methods that increased student engagement.
- Fostered a supportive learning environment, promoting teamwork and positive relationships among students and staff.
- Boosted student performance by providing individualized support and targeted feedback.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Referee
Friday Night Lights (FNL)
09.2023 - 11.2023
- Enforced game rules and regulations to ensure fair play and sportsmanship.
- Monitored player conduct and resolved conflicts on the field effectively.
- Collaborated with officials to maintain consistency in officiating standards throughout games.
- Evaluated game situations quickly to make accurate calls under pressure.
- Promoted good sportsmanship among players.
- Implemented best practices for safety and risk management during high-stakes matches.
- Kept track of time and scores during games
- Stayed physically fit to keep up with pace of games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Coordinated with other referees to execute smooth and consistent games.
- Collaborated with other referees to ensure consistent application of rules across all games.
Education
Bachelor of Arts - Communications
San Diego State University
San Diego, CA05-2026
Associate of Arts - Communications
Saddleback College
Mission Viejo, CA05.2024
Skills
- Team leadership & development
- Attention to detail
- Problem-solving
- Integrity and honesty
- Customer relationship management
- Public speaking
- Time management
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Training and development
Certification
- CPR Certified
Languages
English
Native or Bilingual
Sign Language
Limited Working
Interests
- Fishing
- Surfing
- Sports (Baseball & Football)
- Swimming
- Gym
- Snowboarding
Timeline
Instructor
Mission Viejo Nadadores Swim School
03.2024 - 08.2024
Specialized Consultant
Oakley
10.2023 - Current
Referee
Friday Night Lights (FNL)
09.2023 - 11.2023
Crewmember/Certified Trainer
Raising Canes
06.2021 - 04.2023
Bachelor of Arts - Communications
San Diego State University
Associate of Arts - Communications
Saddleback College
CONTACT
- PHONE: (949)282-3527
- EMAIL: Jamesa.santy@icloud.com
- LinkedIn: https://www.linkedin.com/in/james-santy-98a703358/