JAMES SCHMIDT
Elburn,United States
Summary
An accomplished Data Center Technician with a experience in racking and cabling equipment, ensuring optimal performance and reliability of data center infrastructure. Skills: Proficient in processing and tracking deliveries, demonstrating exceptional organizational skills and attention to detail. Expert in troubleshooting connections and hardware, with a strong focus on customer service, delivering excellence through problem-solving and timely resolution. Collaborative team player, adept at working with other departments to complete projects, showcasing excellent communication and coordination skills. Provide inventory management and labeling, handle shipping and receiving requests, and report on equipment performance. Rack and stack network devices, cable, terminate, test, label, and perform other installation and configuration tasks.
Overview
25
25
years of professional experience
1
1
Certification
Work History
IDC Techical Specialist
CBRE at Centersquare
11.2024 - Current
- Managed several successful hardware installations and decommissions, ensuring that projects were completed on time and within budgetary constraints.
- Collaborated closely with cross-functional teams to support critical infrastructure projects within the data center environment.
- Conducted routine audits of physical security measures, maintaining a secure environment for sensitive information.
- Participated in capacity planning initiatives to ensure adequate resources were available to meet growing demands on the data center infrastructure.
- Oversaw inventory management for essential data center components, avoiding shortages that could compromise operational efficiency.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Dressed and labeled cables for easy identification and traceability.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Ensured strict adherence to industry best practices for cable management, resulting in an organized and efficient workspace.
- Entered device locations and cable connections into database.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
IDC Technical Specialist
Centersquare (formerly Evoque Data Center)
01.2020 - 11.2024
- Working in a data center involves several tasks, including racking and stacking equipment, managing cable running lists, and keeping records of deployed equipment
- Additionally, hardware troubleshooting and component replacement are necessary to ensure that the equipment is functioning correctly
- Collecting and organizing technical data related to assigned projects is also an essential part of the job
- Implementing and maintaining cabling infrastructure is another crucial task
- Finally, performing initial configuration and provision for deployment of servers, network gear, and various infrastructure-related equipment is necessary
IDC Technical Specialist
AT&T
02.2013 - 12.2019
- Highly skilled AT&T IDC Technical Specialist with experience in maintaining and operating various network systems
- Possess in-depth knowledge of networking protocols, server maintenance, and troubleshooting servers, switches, and client systems
- Adept at providing excellent customer service and demonstrating Service Promise Proficiency
Telecommunications installation and repair technician
AT&T
07.2000 - 02.2013
- As an AT&T Telecommunications Installation and Repair Technician, I have excelled in diagnosing and resolving customer service issues, installing and maintaining AT&T wire systems, and ensuring optimal performance of telecommunications systems
- My expertise extends to installing Wi-Fi and voice services, interpreting technical diagrams, and using various test equipment
- I have demonstrated professionalism and reliability while working independently at customers' locations
- My excellent time management and organizational skills have ensured efficient task completion
- I am committed to sustainability and familiar with OSHA safety standards, ensuring safe and compliant work
- My skills and experience make me a valuable asset to any telecommunications team
Education
Associate in Science - Applied Information Technology
Pace University
06.2013
Skills
- Hardware installation
- Structured cabling installation
- Troubleshooting cabling and hardware issues
- Asset management
- Capacity planning
- Power distribution
- Procurement
- Proficient in using computer applications (Microsoft Office, ServiceNow ticketing, and EcoStruxure DCIM)
- Multitasking
- Reliability
- Problem-solving aptitude
- Customer service
Certification
- CCNT, TIA Jun2013 — Aug2013
- Strata IT Fundamentals, CompTIA Jul2014 — Sep2014
- Certified Fiber Optic Technician, The Fiber Optic Association, Inc. Sep2015 — Sep2015
- Certified Fiber Optic Specialist/Data Center Cabling, The Fiber Optic Association, Inc. Sep2017 — Sep2017
- Certified Fiber Optic Specialist/Antenna, The Fiber Optic Association, Inc. Sep2017 — Sep2017
- Certified Wireless Specialist, CWNP Feb2018 — Apr2018
- Certified Wireless Technician, CWNP Apr2018 — May2018
Timeline
IDC Techical Specialist
CBRE at Centersquare
11.2024 - Current
IDC Technical Specialist
Centersquare (formerly Evoque Data Center)
01.2020 - 11.2024
IDC Technical Specialist
AT&T
02.2013 - 12.2019
Telecommunications installation and repair technician
AT&T
07.2000 - 02.2013
- CCNT, TIA Jun2013 — Aug2013
- Strata IT Fundamentals, CompTIA Jul2014 — Sep2014
- Certified Fiber Optic Technician, The Fiber Optic Association, Inc. Sep2015 — Sep2015
- Certified Fiber Optic Specialist/Data Center Cabling, The Fiber Optic Association, Inc. Sep2017 — Sep2017
- Certified Fiber Optic Specialist/Antenna, The Fiber Optic Association, Inc. Sep2017 — Sep2017
- Certified Wireless Specialist, CWNP Feb2018 — Apr2018
- Certified Wireless Technician, CWNP Apr2018 — May2018
Associate in Science - Applied Information Technology
Pace University
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