Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

James Schmitz-Marzioli

Lubbock,TX

Summary

Proven track record in enhancing customer satisfaction, demonstrated during tenure at Walmart, where multitasking and cash handling accuracy led to efficient service delivery. Skilled in customer assistance and maintaining composure under pressure, as seen at Dieter Brothers Restaurant, significantly improving guest experiences.

Overview

4
4
years of professional experience

Work History

Store Associate

Walmart
06.2023 - 01.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked Cashier and Self-Checkout.

Host

Dieter Brothers Restaurant
05.2020 - 07.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Bachelor Of Business Administration - Business Administration And Management

Texas Tech University
Lubbock, TX
05.2027

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus

Timeline

Store Associate

Walmart
06.2023 - 01.2024

Host

Dieter Brothers Restaurant
05.2020 - 07.2022

Bachelor Of Business Administration - Business Administration And Management

Texas Tech University
James Schmitz-Marzioli