JAMES SCHULTZ
Milwaukee,WI
Summary
Driven individual focused on tackling new challenges. Strong adaptability and work ethic contribute to effective teamwork and collaboration. Capable of independent work and swift skill acquisition.
Overview
29
29
years of professional experience
Work History
Account Manager
Allied Universal Security Services
06.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Streamlined internal processes for better efficiency in account management tasks.
- Improved overall team productivity by implementing best practices in organization and time management.
- Enhanced team performance with regular training sessions on product knowledge and customer service excellence.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to team objectives in fast-paced environment.
- Stayed current on company offerings and industry trends.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Worked with personnel and managers to meet strict timelines.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Evaluated staff performance and provided coaching to address inefficiencies.
Security Site Lead
Allied Universal Security Services
01.2024 - 06.2024
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Conducted regular performance reviews, providing constructive feedback for continuous improvement.
- Managed project timelines, ensuring successful completion within budget and on schedule.
- Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Collaborated with other Site Leads to share best practices and improve overall company performance.
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Evaluated staff performance and provided coaching to address inefficiencies.
Security Professional
Allied Universal Security Services
10.2023 - 01.2024
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Responded promptly to requests from users related to their access rights or privileges.
- Searched bags manually to identify prohibited items and contraband.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained high levels of alertness throughout shifts.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Supervised property entrances and exits and monitored employee safety.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Provided friendly and professional assistance to employees, visitors and customers.
- Recorded required data for incident reports and files.
- Performed audits and inspections of facility to locate potential threats.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Receiving Supervisor I
Dicks Sporting Goods
06.2012 - 01.2018
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Utilized computer software programs such as Microsoft Excel to track inventory levels.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Maintained communication with other departments regarding status of incoming shipments.
- Ensured compliance with company policies and safety regulations in the warehouse environment.
Seafood Department Manager
Sendik's
02.2009 - 05.2012
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with food safety regulations and standards in accordance with company policies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
- Promoted awareness among staff regarding health hazards associated with fish handling practices.
- Developed strategies for increasing sales and profitability of the seafood department.
- Recruited, hired, trained, supervised, evaluated performance of all personnel assigned to the seafood department.
- Inspected equipment regularly to ensure safe working conditions for employees.
- Implemented loss prevention measures to minimize shrinkage and theft.
Assistant Manager
OfficeMax
08.1996 - 01.2008
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Some College (No Degree) - Bachelor of Science-Nursing
Herzing University
Brookfield, WISome College (No Degree) - Nursing
Bryant And Stratton College
Wauwatosa, WIParamedic - Paramedic Training Program
MATC
Milwaukee, WI05.2018
Emergency Medical Technician - EMT Program
MATC
Oak Creek, WI12.2016
Skills
- Interpersonal skills
- Quality control and inspection
- Inventory management
- Team collaboration
- Effective communication
- Safety procedures and compliance
- Shipping and receiving operations
- US driver’s license
- Relationship building
- Reliability and punctuality
- Attention to detail
Timeline
Account Manager
Allied Universal Security Services
06.2024 - Current
Security Site Lead
Allied Universal Security Services
01.2024 - 06.2024
Security Professional
Allied Universal Security Services
10.2023 - 01.2024
Receiving Supervisor I
Dicks Sporting Goods
06.2012 - 01.2018
Seafood Department Manager
Sendik's
02.2009 - 05.2012
Assistant Manager
OfficeMax
08.1996 - 01.2008
Some College (No Degree) - Bachelor of Science-Nursing
Herzing University
Some College (No Degree) - Nursing
Bryant And Stratton College
Paramedic - Paramedic Training Program
MATC
Emergency Medical Technician - EMT Program
MATC