Summary
Overview
Work History
Education
Skills
Certification
Certified Fire Service Instructor
Timeline
Generic

James Schwartz

Plainville,CT

Summary

Dynamic logistics coordinator with proven expertise at NFI Logistics in optimizing shipment schedules and enhancing operational efficiency. Skilled in problem-solving and transportation management, I successfully implemented logistics software that improved tracking accuracy. Adept at fostering strong relationships with drivers and customers, ensuring timely deliveries and exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

NFI Logistics
10.2024 - Current
  • Coordinate shipment schedules to ensure timely deliveries and optimal resource allocation.
  • Monitor transportation status and communicate updates to customers for improved visibility.
  • Support the implementation of logistics software, enhancing tracking accuracy and operational efficiency.
  • Participate in problem-solving initiatives, adapting quickly to changing operational demands and challenges.
  • Communicate daily with drivers regarding any service issues, forecasting workload and any other pertinent company information
  • Maintain a good working relationship with drivers, fellow co-workers, and managers

Public Safety Dispatch Training Officer

Northwest Public Safety
01.2020 - 04.2024
  • Led dispatcher training programs to enhance emergency response effectiveness and communication skills.
  • Developed curriculum for dispatch training, ensuring alignment with industry standards and regulations.
  • Mentored new dispatchers, fostering a supportive learning environment to increase proficiency.
  • Implemented process improvements that streamlined dispatch operations and increased efficiency.

Public Safety Dispatcher

Northwest Public Safety
03.2019 - 04.2024
  • Operated emergency communication systems to facilitate timely responses to public safety incidents.
  • Monitored multiple radio channels for real-time updates and coordination among first responders.
  • Documented incident reports accurately, ensuring clear communication with law enforcement and emergency services.
  • Assisted in maintaining accurate records of calls received, dispatch actions taken, and response outcomes.
  • Trained new employees on the policies and procedures of the Dispatch Center
  • Supervised the daily operations of the Dispatch Center while on duty

Education

College Prep

Plainville High School
Plainville, CT
06-1996

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Working in a fast paced environment
  • Shipment coordination
  • Shipment tracking
  • Invoicing and shipping documentation
  • Transportation planning
  • Transportation management
  • Scheduling coordination
  • Punctual and dependable
  • Driver scheduling
  • Operational efficiency

Certification

Fire Service Instructor

CPR

First Aid

Haz mat awareness

Certified Fire Service Instructor

I am a certified Fire Service Instructor with the State of Connectiucut. I teach courses to new firefighter recruits in the skills needed to become a functional firefighter.

Timeline

Logistics Coordinator

NFI Logistics
10.2024 - Current

Public Safety Dispatch Training Officer

Northwest Public Safety
01.2020 - 04.2024

Public Safety Dispatcher

Northwest Public Safety
03.2019 - 04.2024

College Prep

Plainville High School

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James Schwartz