James Scott

• Led a team of [Number] professionals, overseeing all aspects of merchant credit card processing including sales, operations, and technology development.
• Grew the division’s revenue by [Percentage] through strategic partnerships and innovative product offerings.
• Enhanced operational efficiency by [Percentage] through the implementation of advanced payment processing technologies.
• Successfully negotiated and secured major contracts with key industry players, increasing market share by [Percentage].
• Ensured full compliance with industry regulations and standards, reducing legal risks and maintaining the company’s reputation.

Director of Payment Processing
[Previous Company Name], [Location] | [Month, Year] – [Month, Year]

• Managed day-to-day operations of the payment processing department, achieving a [Percentage] customer satisfaction rate.
• Implemented new fraud detection strategies, reducing chargebacks by [Percentage].
• Oversaw the successful integration of a new payment gateway, increasing transaction speed and reliability.

Senior Manager, Business Development
[Previous Company Name], [Location] | [Month, Year] – [Month, Year]

• Drove business development efforts in the merchant services sector, resulting in a [Percentage] growth in client acquisitions.
• Developed and maintained relationships with key clients, contributing to a [Percentage] increase in client retention rate.

Education

Bachelor' Degree
University of Maine, Orono | 2006

Skills

• Expertise in merchant services and credit card processing
• Strategic planning and business development
• Team leadership and talent development
• Regulatory compliance and risk management
• Excellent communication and negotiation skills
• Proficiency in payment processing software and CRM systems

• Expanded market share by identifying and securing new business opportunities.
• Developed strategic relationships for increased revenue generation and market growth.
• Strengthened company brand through targeted marketing campaigns and personal relations.
• Optimized sales processes to improve efficiency and close rates on deals.