James Scott
Puyallup,WA
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
12
12
years of professional experience
Work History
Omni store manager
BevMo
Tacoma, WA
07.2022 - Current
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Achieved 5% increase in sales revenue through effective merchandising techniques and promotional campaigns
- Managed a team of 15 employees, providing training, coaching, and performance evaluations
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
- Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
Assistant store manager
Hobby Lobby
Puyallup, WA
06.2021 - 07.2022
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff scheduling
- Implemented cost-saving measures by optimizing inventory levels and reducing shrinkage by XX%
- Maintained high standards of customer service by resolving escalated issues promptly and ensuring customer satisfaction
Store manager
Best Buy
Federal Way, WA
08.2018 - 06.2021
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
- Implemented customer service initiatives that improved overall satisfaction ratings by XX%
Assistant Manager
Best Buy
Kalispell, MT
05.2012 - 08.2018
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Created training materials and conducted training sessions for new hires on company policies and procedures
Education
High school - General
Columbia falls high school
Columbia Falls, MTSkills
- Retail Management
- Sales Management
- Assistant Manager Experience
- Store Management Experience
- Team Management
- Merchandising
- Recruiting
- Supervising Experience
- Payroll
- Human Resources
- Cash Handling
- Inventory Control
- Sales
- Operations Management
- Management
- Profit & Loss
- Upselling
- Shift Management
- POS
- Employee Training
- Talent Recruitment
- Retail Inventory Management
- Team Development
- Store operations oversight
- Customer Service Management
- Revenue Generation
- Sales Coaching
- Team Leadership
- Recruitment and hiring
- Sales Analysis
- Relationship building and management
Timeline
Omni store manager
BevMo
07.2022 - Current
Assistant store manager
Hobby Lobby
06.2021 - 07.2022
Store manager
Best Buy
08.2018 - 06.2021
Assistant Manager
Best Buy
05.2012 - 08.2018
High school - General
Columbia falls high school
Similar Profiles
Cade MoakCade Moak
Sales Floor Manager at BevMoSales Floor Manager at BevMo
Tavaya MartinezcuelloTavaya Martinezcuello
SALES FLOOR ASSOCIATE at BevMoSALES FLOOR ASSOCIATE at BevMo
Anahi VegaAnahi Vega
Sales Associate at BevMoSales Associate at BevMo