Summary
Overview
Work History
Education
Skills
Accomplishments
Work History
Timeline
Generic

James Scott

Greensboro,NC

Summary

Transportation and logistics professional well-versed in materials management and inventory reconciliation. Effectively develops and implements process controls and quality improvement initiatives that reduce costs and increase company revenue. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills.

Overview

27
27
years of professional experience

Work History

Lead Driver

AmeriGas Propane
02.2025 - Current
  • Oversaw daily delivery operations, ensuring timely and efficient service.
  • Trained and mentored new drivers on safety protocols and best practices.
  • Implemented route optimization strategies to enhance delivery efficiency.
  • Monitored vehicle maintenance schedules to reduce downtime and ensure reliability.
  • Coordinated with logistics teams to align delivery schedules with inventory needs.
  • Managed compliance with transportation regulations and company policies.
  • Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.

Supervisor, Tanker driver

Pen Hall Company/T&T Enterprises Of Ohio
08.2015 - 02.2025
  • Submitted all delivery documentation in a timely manner.
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Transported deliveries locally and over the road.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Established and maintained excellent customer relationships.
  • Verified all dispatch instructions.
  • Dropped and hooked trailers and changed the configuration of equipment when necessary.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
  • Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
  • Selected and assigned instructors to conduct training seminars.
  • Extensively trained new and existing employees.
  • Reviewed daily metrics of account executives to evaluate their strengths and weaknesses.
  • Administered performance reviews to evaluate each participant’s progress.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Alternated training methods if the expected improvements were not reached.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Prevented errors by checking orders, delivery documentation and customer specifications.
  • Supported customer service objectives by staying in communicating with dispatch and independently resolving common concerns.
  • Completed incident reports for damages, accidents and other notable activities.
  • Followed OSHA and DOT requirements to minimize risks and company liabilities.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Driver, Route Manager

Waste Management
06.2011 - 07.2015
  • Coordinated quarterly business reviews alongside senior management.
  • Picked up incoming stock and delivered materials to designated locations.
  • Conducted monthly inventories of materials on the work floor.
  • Tracked time spent on assignments each day for productivity reporting.
  • Oversaw hiring and training of 3 new employees each quarter.
  • Established long-term customer relationships through prompt and courteous service.
  • Maintained accurate stock records and schedules.
  • Redirected shipments en route in response to customer requests.
  • Loaded truck and properly secured items to prevent damage during transportation.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Loaded and secured items in trucks.
  • Verified that vehicle inspection stickers and registrations were current.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
  • Communicated customer complaints, requests and feedback to company management.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Completed all documentation neatly and accurately.
  • Worked overnight shifts during peak periods.
  • Completed and submitted all necessary logs and paperwork on a daily basis.
  • Recorded truck plate number and mileage on receipt when refueling.
  • Completed all necessary paperwork using neat and legible handwriting.

Customer Service Rep, Payroll

Blue Cross Blue Shield
05.2006 - 06.2011
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Assigned and recorded job numbers for16drivers per shift.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Submitted receipts and money received from deliveries at the end of each shift.
  • Verified that vehicle inspection stickers and registrations were current.
  • Created and submitted delivery and DOT logs.
  • Communicated customer complaints, requests and feedback to company management.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Completed all documentation neatly and accurately.
  • Worked overnight shifts during peak periods.
  • Completed and submitted all necessary logs and paperwork on a daily basis.
  • Recorded truck plate number and mileage on receipt when refueling.
  • Analyzed business developments and monitored market trends.

92F ( Truck Driver/ Fueler

US ARMY
02.1998 - 05.2006
  • Supervised material flow, storage and global order fulfillment.
  • Maintained accurate stock records and schedules.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Tracked time spent on assignments each day for productivity reporting.
  • Divided cargo received by account number and intended location.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Inspected fueling equipment and reported malfunctions and inconsistencies for proper maintenance.
  • Operated and drove Type commercial vehicles safely and efficiently.
  • Fueled tractors and trailers using Technique to eliminate spills and safety hazards.
  • Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
  • Maintained clean and orderly work station.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.

Education

CDL Trainer - Driver, trainer

Stevens Transportation
Dallas, TX
2011

Associate of Science - Accounting

University Of South Carolina
Columbia, SC
2004

Military CDL license, Logistics - Transportation Logistics Warehouse

US Army
Fort Leonard Wood, Missouri
1998

High School Diploma - undefined

Beaufort High School
Beaufort, SC
1997

Skills

  • DOT regulations
  • OSHA requirements knowledge
  • Safety-conscious
  • Warehouse and manufacturing operations
  • Budget management
  • Current Forklift Certification
  • Forecasting
  • Valid South Carolina CDL
  • Doubles and Triples Endorsements
  • Physically fit and agile
  • Excellent sense of direction
  • Excellent time management
  • Fast learner
  • Air Brake Certification
  • Trip planning
  • Bookkeeping
  • Financial reporting
  • Customer relations
  • Attention to detail
  • HAZMAT training
  • Current Forklift Certification
  • Certified Pallet Jack Operator
  • Quality management systems knowledge
  • Tractor-trailer driving specialist
  • Perfect attendance record
  • Hazardous Materials Endorsement
  • Deadline-driven
  • Safe driver training
  • Class-A and B roll off driver
  • Organized
  • Quick learner
  • Certified Public Accountant (CPA)
  • Cash flow analysis
  • Payroll administration experience
  • Accounts payable specialist

Accomplishments

  • Maintained consistent and on-time delivery record with all orders arriving on time or ahead of schedule.
  • Awarded “Superior Leadership” distinction by upper management from 2002-2004

Work History

Ft. Bragg, NC and Ft. Jackson, SC,Columbia, SC,Elgin, SC,Columbia SC, Greensboro NC

Timeline

Lead Driver

AmeriGas Propane
02.2025 - Current

Supervisor, Tanker driver

Pen Hall Company/T&T Enterprises Of Ohio
08.2015 - 02.2025

Driver, Route Manager

Waste Management
06.2011 - 07.2015

Customer Service Rep, Payroll

Blue Cross Blue Shield
05.2006 - 06.2011

92F ( Truck Driver/ Fueler

US ARMY
02.1998 - 05.2006

CDL Trainer - Driver, trainer

Stevens Transportation

Associate of Science - Accounting

University Of South Carolina

Military CDL license, Logistics - Transportation Logistics Warehouse

US Army

High School Diploma - undefined

Beaufort High School

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