James Scott
Palmdale
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver. Customer-focused Commissioned Sales Associate with many years of lucrative and service-oriented experience selling wide variety of products. Persistent and resilient professional with charming personality to foster genuine and sincere relationships with buying customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Forestry Technician Seasonal
Klamath National Forest, Inyo National Forest
01.2022 - 11.2025
- Operated and maintained wildland engines in high-pressure fire suppression scenarios across rugged terrains.
- Gained hands-on experience in engine operations, including pump operation, hose deployment, and water management.
- Assisted in establishing and maintaining firelines using hand tools and engine support.
- Collaborated with multiple agencies to coordinate suppression efforts, ensuring safety and efficiency.
- Developed skills in rapid situational assessment, hazard recognition, and strategic fire containment.
- Learned effective communication and teamwork during dynamic wildland fire incidents.
- Ensured engine readiness, performed routine maintenance, and adhered to safety protocols throughout the seasons.
Curbside Pickup
Sam's Club
Palmdale
03.2024 - 05.2024
- Efficiently processed and fulfilled online orders for curbside pickup, ensuring accuracy and timeliness
- Utilized handheld devices and mobile apps to manage order queues and track customer arrivals
- Collaborated with team members to locate and retrieve items from various store departments
- Maintained cleanliness and organization of the pickup area and staging zones
- Provided exceptional customer service, assisting with inquiries and resolving issues promptly
- Adhered to food safety guidelines when handling perishable items
- Communicated effectively with customers via phone and in-person during order pickup process
- Demonstrated adaptability in a fast-paced retail environment with changing priorities
- Contributed to team performance metrics by maintaining high standards of efficiency and accuracy
Sales Associate
Footlocker
Palmdale
10.2022 - 04.2024
- Provided excellent customer service in-store and over the phone.
- Operated the cash register and processed sales transactions.
- Maintained store cleanliness by wiping benches, sweeping floors, and mopping.
- Redesigned stock displays and managed inventory.
- Communicated effectively with team members using microphones.
- Trained new associates on store procedures and best practices.
Sales Associate
Zumiez
Palmdale
05.2023 - 02.2024
- Organized apparel and maintained cleanliness on the floor
- Pitched floor sales and deals
- Worked cashier and processed sales
- Improved store design and swapped out banners
- Provided great customer service in the store and over phone calls
- Trained new associates on the best store practices and managements
Sales Associate
Hot Topic
Palmdale
09.2022 - 01.2023
- Provided excellent customer service and operated cash register
- Performed janitorial duties and maintained store cleanliness
- Handled order pickups over the phone
- Redesigned display images and sales floor layout
- Managed inventory, restocked merchandise, and assisted with sales
Assistant
In The Game Barbershop
Lancaster
01.2021 - 05.2022
- Provided customer service and operated cash register
- Cleaned workstations and maintained shop cleanliness
- Answered phone calls and managed communications
- Performed janitorial duties, including emptying trash and sweeping/mopping
- Coordinated and placed lunch orders for staff
Education
High School Diploma - AP Courses: English, Biology
Eastside High School
Lancaster06.2021
Fire Science - Fire Technology (FTW 285) Wildland Firefighter Academy
Antelope Valley College
LancasterSkills
- Excellent Communicator
- Fast Paced Worker
- Quick Learner
- Attention To Detail
- Excels In High Stress Environments
- Good Work Attitude
- Adaptability
- Excellent people skills
- Customer engagement
- Hospitality and accommodation
- Goal oriented
- Store opening and closing
- Customer service
- Cash handling
- Inventory management
- Visual merchandising
- Sales processing
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Written and oral communication skills
- Cleaning techniques
- Exceeds sales goals
- Order fulfillment
- Time management
- Barcode scanning
- Loading and unloading
- Order picking
- Shipping and receiving
- Heavy lifting
- Critical thinking
- Hand and power tool operation
- Protective equipment use
- Multitasking Abilities
- Problem-solving aptitude
Certification
- First Aid, CPR, AED Certified
- Valid State Driver's License
- Red Card Qualified
- Saw Card Qualified
- First Responder Operations
- L-280 Followership to Leadership
- S-211 Portable Pumps and Water Use
- S-110 Basic Wildland Fire Orientation
- S-190 Introduction to Wildland Fire Behavior
- S-130 Wildland Firefighter Training
- L-180 Human Factors in the Wildland Fire Service
- IS-700 National Incident Management System (NIMS)
- IS-100 Incident Command System (ICS)
Awards
- Varsity Basketball Player. CIF Championship winners 2019-20.
- Drama club participant. Volunteered at concession during sporting events (non-basketball).
Timeline
Curbside Pickup
Sam's Club
03.2024 - 05.2024
Sales Associate
Zumiez
05.2023 - 02.2024
Sales Associate
Footlocker
10.2022 - 04.2024
Sales Associate
Hot Topic
09.2022 - 01.2023
Forestry Technician Seasonal
Klamath National Forest, Inyo National Forest
01.2022 - 11.2025
Assistant
In The Game Barbershop
01.2021 - 05.2022
High School Diploma - AP Courses: English, Biology
Eastside High School
Fire Science - Fire Technology (FTW 285) Wildland Firefighter Academy
Antelope Valley College