James Scruggs
Washington,GA
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 20 plus years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics. Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Proficient Service Technician bringing 10 plus years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Service Technician
Whaley Food Service Repairs
Columbia , GA
2023.03 - Current
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Tested repaired items to ensure functionality before returning them to customers.
- Assembled components into complete systems following blueprints or other instructions.
- Communicated with vendors regarding supply orders and delivery timelines.
- Assisted with installation projects at both residential and commercial sites.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Adhered to quality assurance procedures during every stage of the service process.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Traveled to customer locations to complete work for pre-set appointments.
- Conducted service appointments to diagnose and fix problems.
- Set up and operated mechanical and manual tools and equipment.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Maintained certifications and completed training on systems and components.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Logged services performed in service ticket system.
- Reconditioned and repaired machine systems and components to return to operation.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Developed preventive maintenance procedures and schedules.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
Sales Associate
Ace Hardware
Washington , GA
2022.10 - 2023.01
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Exchanged merchandise for customers and accepted returns.
- Ticketed, arranged and displayed merchandise to promote sales.
Counselor-in-Training/ Food Service/Maintenance Technician
Penfield Addiction Ministries
Greensboro , GA
2020.02 - 2022.10
- Provided individual, family and group counseling to clients.
- Assisted clients with goal setting and crisis intervention planning.
- Conducted intake assessments to determine the best course of treatment for each client.
- Collaborated with clinical team members on case reviews and treatment plans.
- Maintained accurate records of client progress notes and updates in electronic database system.
- Engaged in weekly supervision meetings with supervisor to discuss cases and develop treatment plans.
- Attended professional development trainings related to evidence-based practices in the field of counseling.
- Adhered to ethical standards as outlined by state licensure board when providing services.
- Organized activities that promoted positive social interaction amongst peers.
- Developed relationships with community agencies in order to provide additional resources for clients.
- Educated caregivers on ways to support their loved ones throughout the therapeutic process.
- Monitored client's progress toward achieving goals set forth in treatment plan.
- Participated in interdisciplinary team meetings and provided feedback based on observations of client behavior.
- Provided guidance and mentorship to new counselors-in-training within the organization.
- Observed experienced counselors while they conducted sessions with clients.
- Assisted with administrative tasks such as scheduling appointments or filing paperwork.
- Facilitated groups focused on topics such as anger management or substance abuse prevention.
- Developed client-centered treatment plans with specific goals and objectives and provided therapeutic counseling in accordance with such plans.
- Conducted continuing education programs, seminars and workshops and participated in professional development activities to offer added value to patients.
- Maintained clinical records to promote strong compliance with federal standards.
- Communicated with patients during group therapy sessions and provided opportunities for participants to share personal experiences.
- Performed 90 hours of supervised counseling sessions, including group and individual sessions.
- Complied with federal and corporate guidelines to safeguard continuous level of patient confidentiality.
- Researched patient cases to understand issues and provide current needs assessment.
- Assisted senior counselors with managing caseload of 10 practice patients.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Coordinated resources to support clients and help each achieve targets.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Counseled clients physical, mental factors impacting personal success.
- Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
- Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Maintained accurate records of all maintenance activities performed.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Adjusted machine settings according to manufacturing specifications.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Followed established safety procedures when operating heavy machinery.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Monitored inventory levels of replacement parts and supplies needed for repairs.
- Developed preventative maintenance plans for various types of machinery.
- Operated hand and power tools to complete repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
- Repaired machines, equipment or structures using tools or equipment.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Recorded type and cost of maintenance or repair work.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Lead Service Technician
Kwalu LLC
Atlanta , GA
2012.01 - 2019.10
- Provided technical support to customers on the phone and in-person.
- Identified, diagnosed, and resolved complex customer service issues.
- Conducted regular maintenance of equipment and assisted with repairs as needed.
- Ensured that all service requests were completed within established timeframes.
- Created detailed reports documenting service activities for management review.
- Developed and implemented strategies for improving customer service operations.
- Trained new technicians on company policies, procedures, and protocols.
- Performed troubleshooting to identify root cause of equipment malfunctions.
- Analyzed customer feedback data to ensure high quality standards were met.
- Monitored safety regulations to ensure compliance with industry standards.
- Coordinated with vendors to obtain necessary parts and supplies for repairs.
- Implemented best practices for efficient workflow processes and procedures.
- Maintained accurate records of inventory levels and order history.
- Assisted with the design, installation, configuration, testing, and maintenance of hardware systems.
- Provided guidance on proper usage of equipment to customers.
- Collaborated with other departments to resolve customer inquiries quickly.
- Reviewed system designs prior to implementation or installation.
- Participated in various meetings related to product development initiatives.
- Prepared estimates for repair services based on labor costs and materials used.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Logged services performed in service ticket system.
- Conducted service appointments to diagnose and fix problems.
- Trained new team members on service processes to increase productivity.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Traveled to customer locations to complete work for pre-set appointments.
- Developed preventive maintenance procedures and schedules.
- Prepared job assignment reports and forms for accountability and traceability.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Reviewed work orders and discussed with supervisors.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Handyman/Self Employed
Scruggs Handyman Services
Ridgeland , SC
2010.06 - 2012.01
- Assessed customer needs and provided appropriate solutions.
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Replaced broken light switches and outlets.
- Installed ceiling fans and lighting fixtures.
- Painted walls and ceilings to refresh the look of a room or area.
- Assembled flat-pack furniture according to instructions.
- Inspected roofs for damage due to weather or age related wear-and-tear.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Repaired drywall holes using spackle or joint compound.
- Removed old wallpaper from walls.
- Cleaned gutters to ensure proper drainage.
- Replaced faulty door handles, hinges and locks.
- Sealed cracks in driveways with asphalt sealant.
- Measured spaces for new tile flooring installation.
- Installed kitchen appliances such as refrigerators and dishwashers.
- Constructed outdoor decks using treated lumber.
- Set up scaffolding around buildings for painting projects.
- Operated hand and power tools to complete repairs.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Used professional grade tools and equipment to perform wide range of handyman services.
- Replaced burned-out light bulbs and performed basic electrical repairs.
- Kept interior and exterior of buildings clean, safe and welcoming.
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
- Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Fixed and managed electrical and plumbing problems.
- Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
- Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
- Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
- Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants.
- Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Reconditioned and renovated damaged furniture and ordered new pieces if needed.
- Used rulers and micrometers to inspect parts and determine dimension requirements.
- Implemented troubleshooting techniques to resolve issue.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Recorded type and cost of maintenance or repair work.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Project Superintendent
Judson/Whitworth Construction
Evans , GA
2008.05 - 2010.06
- Managed subcontractors, ensuring that all work was completed according to project specifications and standards.
- Supervised day-to-day operations of construction sites, including scheduling of workers, materials delivery, and equipment usage.
- Coordinated with other departments to ensure timely completion of projects.
- Inspected worksites on a regular basis to ensure safety regulations were followed and quality control standards were met.
- Maintained records of construction progress and reported any discrepancies or delays immediately to the Project Manager.
- Held weekly meetings with subcontractors to review job performance, discuss potential problems, and provide guidance for improvement.
- Developed detailed project plans outlining scope of work, budget estimates, timelines and milestones for each phase of the project.
- Ensured compliance with local building codes as well as company policies throughout the duration of the project.
- Conducted pre-job site visits to evaluate potential risks and hazards associated with each job assignment.
- Monitored labor hours against estimated costs for each task in order to stay within budget limits.
- Assisted in resolving conflicts between subcontractors regarding cost overruns or missed deadlines.
- Reviewed blueprints and drawings prior to commencement of work to ensure accuracy in material ordering and installation process.
- Collaborated with architects, engineers, owners and other stakeholders on design changes or modifications needed during construction process.
- Ordered necessary supplies and materials required for successful completion of projects.
- Implemented strategies for minimizing waste while maximizing efficiency on the job site.
- Provided training sessions for new employees regarding safety protocols and proper use of tools and equipment.
- Interpreted complex technical documents such as contracts, purchase orders, change orders.
- Responded quickly and effectively to emergency situations such as weather delays or unexpected obstacles encountered during construction process.
- Conducted walk-throughs with clients to identify rework needs and answer client questions.
- Kept work areas organized and clean according to industry standards.
- Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time.
- Coordinated delivery schedules with vendors and suppliers to optimize resource allocation.
- Maintained logs of on-site operations and reported findings to supervisors.
- Purchased equipment and raw materials to prevent shortages and delays.
- Hired and delegated tasks to subcontractors to complete projects faster.
- Developed work teams and delegated project tasks according to individual strengths.
- Scheduled preventative maintenance and repairs on heavy machinery and equipment.
- Directed 5-10 total site employees for critical commercial project, successfully meeting milestones.
- Inspected buildings to determine quality of work and need for corrections to meet project standards.
- Verified work compliance with applicable regulations, codes and specifications.
- Prepared and planned worksites to help jobs run smoothly.
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Cleaned or prepared construction sites to eliminate hazards.
- Resolved labor, design and tool issues during construction projects.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Read and interpreted drawings and assessed construction against plans.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Inspected sites before and after construction projects.
- Conducted site pre-inspections and coordinated post-construction audits.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Project Superintendent
Project Builders
Atlanta , GA
2005.06 - 2008.05
- Managed subcontractors, ensuring that all work was completed according to project specifications and standards.
- Supervised day-to-day operations of construction sites, including scheduling of workers, materials delivery, and equipment usage.
- Coordinated with other departments to ensure timely completion of projects.
- Inspected worksites on a regular basis to ensure safety regulations were followed and quality control standards were met.
- Maintained records of construction progress and reported any discrepancies or delays immediately to the Project Manager.
- Developed detailed project plans outlining scope of work, budget estimates, timelines and milestones for each phase of the project.
- Ensured compliance with local building codes as well as company policies throughout the duration of the project.
- Conducted pre-job site visits to evaluate potential risks and hazards associated with each job assignment.
- Assisted in resolving conflicts between subcontractors regarding cost overruns or missed deadlines.
- Reviewed blueprints and drawings prior to commencement of work to ensure accuracy in material ordering and installation process.
- Implemented strategies for minimizing waste while maximizing efficiency on the job site.
- Responded quickly and effectively to emergency situations such as weather delays or unexpected obstacles encountered during construction process.
- Conducted walk-throughs with clients to identify rework needs and answer client questions.
- Kept work areas organized and clean according to industry standards.
- Coordinated delivery schedules with vendors and suppliers to optimize resource allocation.
- Maintained logs of on-site operations and reported findings to supervisors.
- Developed work teams and delegated project tasks according to individual strengths.
- Developed on-site safety program to support team with risk mitigation.
- Directed 10-15 total site employees for critical commercial project, successfully meeting milestones.
- Inspected buildings to determine quality of work and need for corrections to meet project standards.
- Verified work compliance with applicable regulations, codes and specifications.
- Prepared and planned worksites to help jobs run smoothly.
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Cleaned or prepared construction sites to eliminate hazards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Read and interpreted drawings and assessed construction against plans.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Inspected sites before and after construction projects.
- Contracted and supervised workers for all construction jobs.
- Coordinated phases of construction projects from inception to completion.
Project Superintendent
Maroif Construction
Charlotte , NC
2002.01 - 2005.06
- Managed subcontractors, ensuring that all work was completed according to project specifications and standards.
- Supervised day-to-day operations of construction sites, including scheduling of workers, materials delivery, and equipment usage.
- Coordinated with other departments to ensure timely completion of projects.
- Inspected worksites on a regular basis to ensure safety regulations were followed and quality control standards were met.
- Maintained records of construction progress and reported any discrepancies or delays immediately to the Project Manager.
- Conducted pre-job site visits to evaluate potential risks and hazards associated with each job assignment.
- Ensured compliance with local building codes as well as company policies throughout the duration of the project.
- Monitored labor hours against estimated costs for each task in order to stay within budget limits.
- Assisted in resolving conflicts between subcontractors regarding cost overruns or missed deadlines.
- Collaborated with architects, engineers, owners and other stakeholders on design changes or modifications needed during construction process.
- Implemented strategies for minimizing waste while maximizing efficiency on the job site.
- Provided training sessions for new employees regarding safety protocols and proper use of tools and equipment.
- Resolved disputes between contractors related to payment terms or contractual obligations.
- Responded quickly and effectively to emergency situations such as weather delays or unexpected obstacles encountered during construction process.
- Conducted walk-throughs with clients to identify rework needs and answer client questions.
- Kept work areas organized and clean according to industry standards.
- Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time.
- Developed on-site safety program to support team with risk mitigation.
- Directed 10-15 total site employees for critical commercial project, successfully meeting milestones.
- Mitigated risk and coordinated plans and specifications to ensure safety and federal compliance.
- Inspected buildings to determine quality of work and need for corrections to meet project standards.
- Verified work compliance with applicable regulations, codes and specifications.
- Arranged property repair requests with company-approved vendors.
- Prepared and planned worksites to help jobs run smoothly.
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Cleaned or prepared construction sites to eliminate hazards.
- Resolved labor, design and tool issues during construction projects.
- Read and interpreted drawings and assessed construction against plans.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Inspected sites before and after construction projects.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Coordinated phases of construction projects from inception to completion.
- Completed investigations into complaints, incidents and accidents at work sites.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
Project Superintendent
Hayes Southern Builders
Hilton Head Island , SC
1998.04 - 2001.12
- Managed subcontractors, ensuring that all work was completed according to project specifications and standards.
- Supervised day-to-day operations of construction sites, including scheduling of workers, materials delivery, and equipment usage.
- Coordinated with other departments to ensure timely completion of projects.
- Inspected worksites on a regular basis to ensure safety regulations were followed and quality control standards were met.
- Maintained records of construction progress and reported any discrepancies or delays immediately to the Project Manager.
- Ensured compliance with local building codes as well as company policies throughout the duration of the project.
- Conducted pre-job site visits to evaluate potential risks and hazards associated with each job assignment.
- Monitored labor hours against estimated costs for each task in order to stay within budget limits.
- Reviewed blueprints and drawings prior to commencement of work to ensure accuracy in material ordering and installation process.
- Assisted in resolving conflicts between subcontractors regarding cost overruns or missed deadlines.
- Collaborated with architects, engineers, owners and other stakeholders on design changes or modifications needed during construction process.
- Implemented strategies for minimizing waste while maximizing efficiency on the job site.
- Provided training sessions for new employees regarding safety protocols and proper use of tools and equipment.
- Resolved disputes between contractors related to payment terms or contractual obligations.
- Interpreted complex technical documents such as contracts, purchase orders, change orders.
- Negotiated pricing agreements with vendors based on quantity discounts available.
- Responded quickly and effectively to emergency situations such as weather delays or unexpected obstacles encountered during construction process.
- Conducted walk-throughs with clients to identify rework needs and answer client questions.
- Kept work areas organized and clean according to industry standards.
- Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time.
- Coordinated delivery schedules with vendors and suppliers to optimize resource allocation.
- Maintained logs of on-site operations and reported findings to supervisors.
- Purchased equipment and raw materials to prevent shortages and delays.
- Hired and delegated tasks to subcontractors to complete projects faster.
- Developed work teams and delegated project tasks according to individual strengths.
- Developed on-site safety program to support team with risk mitigation.
- Directed 10-15 total site employees for critical commercial project, successfully meeting milestones.
- Mitigated risk and coordinated plans and specifications to ensure safety and federal compliance.
- Inspected buildings to determine quality of work and need for corrections to meet project standards.
- Arranged property repair requests with company-approved vendors.
- Developed product specifications, negotiated contracts and managed timelines.
- Prepared and planned worksites to help jobs run smoothly.
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Cleaned or prepared construction sites to eliminate hazards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Read and interpreted drawings and assessed construction against plans.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Inspected sites before and after construction projects.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Conducted site pre-inspections and coordinated post-construction audits.
- Coordinated phases of construction projects from inception to completion.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Completed investigations into complaints, incidents and accidents at work sites.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
Welder/Architectural Roofer/Sheet Metal Worker
Port City Welders
Garden City , GA
1995.02 - 1998.04
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
- Constructed templates and jigs for fabrication according to blueprints.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Maintained a clean working environment by removing scrap metal from work areas.
- Performed preventative maintenance on welding tools and equipment.
- Gathered required materials for each project in order to meet production deadlines.
- Set up welding machines based on the job at hand.
- Utilized oxyacetylene torches for preheating metals prior to welding or bending them into desired shapes.
- Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
- Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
- Cleaned joints before beginning any type of welding process by chipping off slag with a hammer or wire brush.
- Ensured that all welds met code requirements through visual inspection methods such as radiography testing where applicable.
- Determined appropriate filler metal type based on joint design and material being joined together.
- Adjusted settings on machines such as current level so it matches the specifications outlined in blueprints and drawings.
- Read blueprints and drawings and took measurements to plan layout and procedures.
- Used welding skills to help repair and maintain heavy-duty machinery.
- Set up equipment and welded parts according to welding chart specifications and type.
- Scraped off excess spatter using portable grinders and arc-cutting equipment.
- Maximized shop organization and equipment lifespan by maintaining equipment.
- Prepared broken parts for welding by properly grooving and scarfing surfaces.
- Completed minor torch ups with MIG welders.
- Determined welding strategies using metallurgy knowledge, geometry and welding techniques.
- Adjusted gas flow and pressure to create and maintain desired flames.
- Heated and dissolved metal parts to obtain molten substance used in welding or extrusion.
- Welded components in flat, vertical or overhead positions.
- Welded fabrication materials, continuously checking for safety and quality.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
- Prepared material surfaces for welding by removing scale, rust or other foreign matter.
- Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
- Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
- Adjusted weld machines to correct settings for precision and waste reduction.
- Aligned and clamped workpieces using rules, squares or hand tools.
- Produced work using appropriate welding techniques, metallurgy knowledge and engineering requirements.
- Positioned and secured workpieces using hoists, wire and banding machines or hand tools.
- Determined equipment and welding methods, applying knowledge of metallurgy, geometry and welding techniques.
- Melted and applied solder along adjoining edges of workpieces to solder joints.
- Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
- Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
- Inspected existing roofs for damage or leaks and applied sealants when necessary.
- Repaired damaged areas of the roof using tar and other waterproofing materials.
- Measured and cut materials according to specifications with hand tools such as hammers, saws, chisels.
- Removed old roof coverings in preparation for new installations.
- Maintained accurate records of completed jobs including measurements and material used.
- Provided guidance and instruction to apprentices on proper techniques related to roofing work.
- Performed preventive maintenance on tools and equipment used in job activities.
- Attended safety meetings to ensure compliance with all safety regulations.
- Loaded and unloaded trucks with building materials required for each job site.
- Operated power tools such as nail guns safely in order to complete tasks quickly and efficiently.
- Ensured that all working surfaces were clean before beginning each task.
- Assisted in loading debris from tear-off projects onto dumpsters or trucks.
- Communicated effectively with customers regarding progress updates throughout project duration.
- Followed company policy regarding hazardous waste disposal procedures.
- Implemented safety protocols during every phase of the job process.
- Collaborated with team members on large scale projects requiring multiple workers.
- Adhered strictly to OSHA standards while performing duties on construction sites.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Followed manufacturer specifications to remove old roofing materials and install new roofs.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Maintained and repaired roofing tools and equipment.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
- Cemented and nailed flashing strips of over joints to achieve watertight seals.
- Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
- Trained and oversaw individuals in roofing system installations.
- Maintained knowledge of single ply and built-up service and repair.
- Covered roofs and exterior walls of structures with slate, asphalt and aluminum with brushes and knives.
- Set up ladders or scaffolding to safely access roof.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Cleaned or prepared construction sites to eliminate hazards.
- Resolved labor, design and tool issues during construction projects.
- Gained independent working skills and guided and mentored less experienced team members.
- Added vapor barriers or insulating materials on flat roofs.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
- Fabricated sheet metal products according to customer specifications and drawings.
- Repaired and maintained existing equipment using welding, soldering, brazing, riveting, and other techniques.
- Cut sheets of metal into required shapes using hand tools or powered cutting tools.
- Operated machinery such as shears, brakes, presses, punches, notchers and forming machines to shape sheet metal parts.
- Checked accuracy of parts with measuring instruments such as calipers and rulers.
- Performed preventative maintenance on shop tools and equipment.
- Worked with a variety of metals including aluminum, steel, stainless steel, copper and brass.
- Used oxyacetylene torch for welding operations when necessary.
- Ensured compliance with safety regulations while performing job duties.
- Applied sealants to joints between sections of sheet metal ducts.
- Trimmed excess material from edges of formed parts using snips or power saws.
- Cleaned all tools after each use following standard safety procedures.
- Prepared metals for industrial processes by cleaning, degreasing and removing impurities from raw materials.
- Verified product quality by checking products for accuracy and completing necessary adjustments.
- Interpreted blueprints and schematics to determine duct placement.
- Performed finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Used power tools to grind, sand and polish metals, plastics and wood products.
- Fabricated and altered parts with metal hammers, punches, drills and shears.
Maintenance Technician
Savannah Sugar Refinery
Garden City , GA
1993.08 - 1995.02
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Maintained accurate records of all maintenance activities performed.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Provided technical support to production staff for machine troubleshooting needs.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Adjusted machine settings according to manufacturing specifications.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Followed established safety procedures when operating heavy machinery.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Monitored inventory levels of replacement parts and supplies needed for repairs.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
- Repaired machines, equipment or structures using tools or equipment.
- Performed routine maintenance by inspecting drives, motors or belts.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Education
GED -
Harlem High School
Harlem, GA1989-06
Counselor in Training Ce -
GACA
Skills
- Technical Support
- Equipment Troubleshooting
- Preventive Maintenance
- Customer Service
- Regulatory Compliance
- Quality Assurance
- Work Documentation
- Analytical Thinking
- Report Generation
- Construction management
- Mechanical Aptitude
- Work with Minimal Supervision
- Documentation And Reporting
- Attention to Detail
- Troubleshooting and diagnosis
- Client Relationship Management
- Valid Driver's License
- Safety Procedures Adherence
- Hand tools proficiency
- Flexible and Adaptable
- Maintenance and repair
- Hand tool expertise
- Service ticket accuracy
- Installation and Repair
- Hand tool knowledge
- Repair Techniques
- Professional and Courteous
- Troubleshooting and analysis
- Plumbing
- Power tool mastery
- Customer Relationship Management
- Commercial construction experience
- Project Management
- Troubleshooting skills
- Punctual and Reliable
- Worksite preparation
- Equipment Installation
- Safety Management
- Customer Relations
- Building Maintenance
- Self Motivation
- Decision-Making
- Excellent Communication
- Equipment Maintenance
- Effective Communication
- Problem-solving abilities
- Teamwork and Collaboration
- Multitasking
Certification
- Counselor in Training Certificate (GACA)
Accomplishments
- Advanced in training, ordering, operation of hydraulic and pneumatic equipment, operating heavy machinery including cranes and operations of a forklift
- Was a Machinery Technician Petty Officer in the United Sates Coast Guard, search and rescue operations, Law Enforcement Patrols Boarding Party Certified for Ship Inspections, operations of deck mounted cranes amd equipment
Affiliations
- Reading
- Building things
- Remolding and repairs on my home
- Working on our small family farm
- Attending Church and church events
- Cooking for family and even large groups
References
References available upon request.
Timeline
Service Technician
Whaley Food Service Repairs
2023.03 - Current
Sales Associate
Ace Hardware
2022.10 - 2023.01
Counselor-in-Training/ Food Service/Maintenance Technician
Penfield Addiction Ministries
2020.02 - 2022.10
Lead Service Technician
Kwalu LLC
2012.01 - 2019.10
Handyman/Self Employed
Scruggs Handyman Services
2010.06 - 2012.01
Project Superintendent
Judson/Whitworth Construction
2008.05 - 2010.06
Project Superintendent
Project Builders
2005.06 - 2008.05
Project Superintendent
Maroif Construction
2002.01 - 2005.06
Project Superintendent
Hayes Southern Builders
1998.04 - 2001.12
Welder/Architectural Roofer/Sheet Metal Worker
Port City Welders
1995.02 - 1998.04
Maintenance Technician
Savannah Sugar Refinery
1993.08 - 1995.02
GED -
Harlem High School
Counselor in Training Ce -
GACA
- Counselor in Training Certificate (GACA)
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