James Seaver
Hedgesville
Summary
Dynamic healthcare leader with extensive experience at Tri-State Community Health Center, excelling in strategic planning and quality improvement. Proven track record in managing clinical operations and enhancing patient care outcomes. Skilled in evidence-based practice and team development, fostering a culture of excellence and compliance in healthcare delivery.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
Tri-State Community Health Center
Hancock
01.2016 - Current
- Contribute as a member of the Executive Team to the overall operation and strategic development of Tri-State Community Health Center.
- Clinical Oversight: Ensure high standards of patient care, safety, and outcomes; oversee treatment programs and protocols.
- Work with the Medical Director through the Clinical Governance system to ensure the delivery of the highest possible standards of care to patients and their families.
- Developed a culture of practice improvement through education, research, and quality initiatives.
- Quality Assurance: Monitor performance data, conduct quality reviews, and implement continuous improvement initiatives.
- Operations & Budget: Manage departmental budgets, resource allocation, and daily workflows for efficiency.
- Policy & Compliance: Develop and implement clinical policies; ensure adherence to organizational standards, state, and federal regulations.
- Strategic Planning: Collaborate with senior leadership to develop strategies for quality improvement and organizational success.
- Staff Management: Recruit, train, supervise, evaluate, and mentor clinical and administrative teams; address personnel issues.
- Facilitated effective communication and collaboration among staff across five Tri-State Community Health centers and external partners.
- Interdepartmental Liaison: Communicate between clinical staff, management, and other departments.
- Provided professional support and leadership for the effective operation of clinical services.
- Led development of a culture promoting open discussions on clinical quality and patient experience using evidence-based outcomes and patient feedback.
- Continuous active engagement with front line clinical staff.
- Accountable for ensuring that the organization meets its statutory duties of appropriate regulations of nurses and allied health professionals.
Ambulatory Clinical Supervisor
University Health Care Physicians Urgent Care
Martinsburg
01.2015 - 12.2015
- Coordinated patient care, managed case activities, and facilitated coaching and consultation to optimize service delivery across the care continuum.
- Manage operating procedures including patient registration, insurance verification, and collection of receipts.
- Serve as a liaison between Ambulatory clinics and the physician group.
- Provide thorough supervision for day-to-day operations of facilities in accordance with policies.
- Supervise and evaluate nursing team personnel, mentoring and managing junior employees.
- Engage patients and caregivers in creating and maintaining self-management plans.
- Support the PCP in implementing integrated plans to meet contractual and regulatory requirements.
- Ensure care that supports desired clinical and financial outcomes in collaboration with University Healthcare Physicians.
- Implement processes, procedures, and methodologies to evaluate and improve patient care.
- Exceed organizational quality clinical standards and performance measures.
- Manage cases to facilitate services throughout health care continuum efficiently.
- Collaborate with various health care providers to ensure patient needs are met.
- Identify and filled gaps in the on-call rotation schedule to ensure adequate coverage.
- Evaluate individual employee performance and ensure adherence to all rules and guidelines.
- Evaluated employee performance, provided feedback, and coached staff to enhance team effectiveness and adherence to operational standards.
- Provide clinic employees with policies, procedures and protocols required for clinic operations.
- Document the budgets and accounts of relevant departments promptly and accurately.
- Record interdisciplinary care plan and care coordination electronically.
- Oversee all accounts payable transactions.
- Actively maintain up-to-date knowledge of applicable state and Federal laws and regulations.
- Define and evaluate desired and actual outcomes for attainment of targets and standards.
- Refer patients to corporate case management team based on acuity level 3 or complex needs.
- Manage four health centers in WV.
- Ensure Corporate Compliance for all billing issues with regard to staff, set all policies and procedures regarding operations at the site level.
- Updated billing department and clinic staff on new accounts, managed care plans, and coding updates to ensure accurate billing practices.
Clinical Supervisor
QUADMED
Martinsburg
01.2012 - 01.2015
- Manage patient care coordination, case management, coaching, consultation, and intervention.
- Supervised and evaluated nursing team personnel, mentoring junior employees to foster professional growth and improve team dynamics.
- Exceed organizational quality clinical standards and performance measures.
- Implement processes, procedures, and methodologies to evaluate and improve patient care.
- Evaluate individual employee performance and ensure adherence to all rules and guidelines.
- Ensure care that supports desired clinical and financial outcomes in collaboration with Quad Med.
- Manage cases to facilitate services throughout health care continuum efficiently.
- Collaborate with various health care providers to ensure patient needs are met.
- Engaged patients and caregivers to create and maintain self-management plans, enhancing patient autonomy and adherence.
- Support the PCP in implementing integrated plans to meet contractual and regulatory requirements.
- Record interdisciplinary care plan and care coordination electronically.
- Refer patients to corporate case management team based on acuity level 3 or complex needs.
- Administered medications and injections, authorized refills, and educated patients.
- Defined and evaluated desired and actual outcomes to ensure attainment of clinical targets and standards.
- Manage 4 health centers in WV, NY (2).
Clinical Nurse Manager
DAVITA
Baltimore
01.2010 - 01.2012
- Led nursing operations within Dialysis Center, ensuring optimal patient care and compliance.
- Monitored patient hemoglobin lab work and adjusted Epogen and IV iron per protocol from results.
- Analyzed pressures to maintain healthy vascular access in patients for hemodialysis.
- Trained and demonstrated infection control policies and procedures for facility staff.
- Identified and resolved issues in QA/CQI Committee, enhancing patient care procedures.
- Directed and delegated duties among employees to safely and effectively initiate treatments.
- Collaborated with MDs to accurately transcribe orders and implement treatment adjustments.
Home Hemodialysis Manager
DAVITA
Frederick
01.2006 - 01.2010
- Managed medication and lab reviews, clinic visits, phone contacts, and home visits, ensuring compliance with ESRD Network, State, and Federal regulatory guidelines.
- Formulated individualized plans of care for both short- and long-term goals.
- Contributed to and adjusted individualized plans of care in collaboration with multi-disciplinary team to meet patient needs.
- Reported progress and problems to the patient and multi-disciplinary care team.
- Performed home visits consistent with policy and regulatory requirements.
- Coordinated scheduling of patient appointments and all visits.
- Handled documentation of patient training, prescription changes, and kinetic evaluations.
- Participated in center and company-wide committees to improve processes and enhance organizational effectiveness.
- Completed and maintained reports in QCS and QMS databases completely and accurately.
- Created review of lab reports communicating changes to appropriate discipline.
- Demonstrated appropriate emergency response following appropriate protocols precisely.
- Fulfilled complete roles of Charge Nurse, Preceptor, Anemia Manager, Vascular Access Manager, and Infection Control Manager with efficiency and attention to detail at all times.
RN/Charge Nurse
MEADOW DIALYSIS
Hagerstown
01.2002 - 01.2006
- Executed roles of Charge Nurse, Preceptor, Anemia Manager, Vascular Access Manager, and Infection Control Manager with a focus on quality care and patient safety.
- Delivered direct patient care across diverse settings, addressing unique patient needs and enhancing overall care experience.
- Communicated clearly and professionally with physicians and other healthcare professionals regarding patient care.
- Administered policies and procedures to ensure safe treatment of patients.
- Coordinated nursing and technical services for patient treatment, developing and implementing adjustments in treatment plans to meet compliance with state and federal agencies.
- Educated patients on safe delivery of peritoneal dialysis.
- Coordinated nursing student rotations to the dialysis center.
- Oriented nursing students during rotation to dialysis center.
RN/Charge Nurse
WINCHESTER DIALYSIS
Winchester
01.2000 - 01.2002
- Oversaw nursing and technical services for patient treatment, ensuring adjustments in treatment plans aligned with compliance standards of state and federal agencies.
- Executed roles of Charge Nurse, Preceptor, Anemia Manager, Vascular Access Manager, and Infection Control Manager with attention to detail and commitment to patient care.
- Communicated clearly and professionally with physicians and other healthcare professionals regarding patient care.
- Administered policies and procedures to ensure safe, appropriate patient treatment.
- Provided direct patient care in a clinical setting.
Dialysis Tech/RN
FAXTON ST. LUKE'S HOSPITAL
Utica
01.1996 - 01.2000
- Administered dialysis treatments in accordance with facility policies, ensuring patient safety and compliance.
- Monitored patients throughout treatments, implementing protocol or MD orders for optimal patient care.
- Educated patients on safe and effective peritoneal dialysis delivery at home, promoting independence and self-management.
Education
BSN -
Chamberlain College of Nursing
St. Louis, MO01-2012
NURSING (AAS) -
Mohawk Valley Community College
Utica, NY01-1999
Skills
- Healthcare team management
- Dialysis experience
- EBP leadership
- Performance improvement
- EHR management
- Nursing leadership
- Urgent care center experience
- Team development
- Nurse Management
- Dialysis Experience
- IV infusion
- Staffing management
- State healthcare regulations
- PICC line
- Administrative experience
- Leadership
- Decision making
- Nursing manager experience
- Patient education
- Patient experience
- Strategic partnerships
- Healthcare IT systems
- Microsoft Excel
- Nursing
- Workforce management
- Healthcare financial oversight
- Healthcare operations
- Operations management
- CMS regulatory compliance
- Risk management leadership
- Regulatory compliance
- Quality improvement leadership
- Vascular access
- Centers for Medicare and Medicaid Services (CMS)
- Microsoft Word
- Director of nursing experience
- Patient care leadership
- Budget management
- Geriatrics
- Managed Care
- Patient safety operations
- Nurse administrator experience
- Program development
- Patient interaction
- Microsoft Office
- Clinical partnership development
- Care transition management
- Healthcare analytics tools
- Clinical operations management
- Healthcare management
- Healthcare finance
- Patient care
- Budget management in healthcare
Certification
- Nurse Licensure Compact (NLC), RN License, WV
- BLS Certification
Timeline
Director of Clinical Services
Tri-State Community Health Center
01.2016 - Current
Ambulatory Clinical Supervisor
University Health Care Physicians Urgent Care
01.2015 - 12.2015
Clinical Supervisor
QUADMED
01.2012 - 01.2015
Clinical Nurse Manager
DAVITA
01.2010 - 01.2012
Home Hemodialysis Manager
DAVITA
01.2006 - 01.2010
RN/Charge Nurse
MEADOW DIALYSIS
01.2002 - 01.2006
RN/Charge Nurse
WINCHESTER DIALYSIS
01.2000 - 01.2002
Dialysis Tech/RN
FAXTON ST. LUKE'S HOSPITAL
01.1996 - 01.2000
BSN -
Chamberlain College of Nursing
NURSING (AAS) -
Mohawk Valley Community College