James Selovich
Kenosha,WI
Summary
Hardworking Warehouse Specialist with reliable, safety-conscious mindset and 2 1/2 years of solid experience in warehouse operations. Expertise in order picking and packing.
Overview
9
9
years of professional experience
Work History
Warehouse Specialist
Pfizer
Pleasant Prairie, WI
06.2021 - Current
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Adhered to quality control procedures and documented quality checks.
- Processed customer orders for shipment or delivery.
- Collaborated with other departments regarding supply chain operations issues.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Packed boxes and stock using organizational guidelines.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Grand Appliance and TV
Sturtevant, WI
02.2021 - 06.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Contact Tracer
Maxim Healthcare
Milwaukee, WI
10.2020 - 02.2021
- Utilized technology platforms such as text messaging, email, phone calls, video conferencing. to conduct follow ups with contacts regarding quarantine and isolation status.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Provided guidance to contacts on when and how to quarantine or self-isolate in order to prevent further spread of infection.
- Identified appropriate resources for individuals who have been exposed or infected with COVID-19.
Production Specialist
Abbott Laboratories Limited
Gurnee, IL
09.2020 - 10.2020
- Produced quality products by palletizing, packaging and assembling finished items.
- Maintained a clean workspace at all times by following established sanitation guidelines.
- Kept operations area neat and orderly to minimize obstacles.
- Inspected finished products before they left the facility to ensure quality standards were met.
Sales Associate
Apex Dental
Racine, WI
07.2019 - 03.2020
- Conducted follow-up calls with existing clients to cross-sell new products.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Developed relationships with customers in order to increase sales opportunities.
- Generated leads through cold calling techniques.
Sales Associate
Sleep Number Corporation
Pleasant Prairie, WI
04.2019 - 07.2019
- Maintained cleanliness of store environment including floors, windows, displays.
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items.
- Helped customers find specific products, answered questions, and offered product advice.
Broker Sales Representative
Zmac
Racine, WI
04.2018 - 04.2019
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
Facilitator/Job Developer
ResCare Workforce Services
Racine, WI
05.2015 - 04.2018
- Facilitated group discussions and activities to ensure successful outcomes.
- Advocated for equal access of employment opportunities regardless of race, gender identity or disability status.
- Negotiated job offers between employer representatives and candidates seeking employment opportunities.
- Connected individuals with relevant community resources and coordinated referrals.
Education
High School Diploma -
Mary D. Bradford High School
Kenosha, WI06-1981
Skills
- Damage Prevention
- Product Verification
- Materials Handling Safety Training
- OSHA Compliance
- Attention to Detail
- Critical Thinking
- Pallet Jack Operation
Affiliations
- Member of facility Safety Team
- Member of facility Spill Team
Timeline
Warehouse Specialist
Pfizer
06.2021 - Current
Customer Service Representative
Grand Appliance and TV
02.2021 - 06.2021
Contact Tracer
Maxim Healthcare
10.2020 - 02.2021
Production Specialist
Abbott Laboratories Limited
09.2020 - 10.2020
Sales Associate
Apex Dental
07.2019 - 03.2020
Sales Associate
Sleep Number Corporation
04.2019 - 07.2019
Broker Sales Representative
Zmac
04.2018 - 04.2019
Facilitator/Job Developer
ResCare Workforce Services
05.2015 - 04.2018
High School Diploma -
Mary D. Bradford High School