James Serrano
Operations And Service Tech
Murrieta,CA
Summary
Dedicated Maintenance Supervisor offering 16 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Maintenance team member bringing 16+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Versatile service tech skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Skilled Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
3
3
Certifications
7
7
years of professional experience
Work History
Generator Technician
Global Power Technologies Group
San Diego, CA
01.2021 - Current
- Mounted new or rebuilt motors to generators.
- Set up and managed maintenance schedules.
- Cut and welded metal frames to fit specific models.
- Maintained components such as tires and wheel bearings.
- Troubleshot problems with engines and breakers.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted [Timeframe] inspections of [Type] equipment to promptly identify issues that could cause machinery malfunctions.
- Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.
- Followed [Type] and [Type] safety procedures to avoid injuries in field.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Completed [Type] repair projects on time and under budget, resulting in [Number]% increase in new client referrals.
- Conducted repairs on [Type] and [Type] equipment, typically returning machines and tools to functionality within [Number] [Timeframe].
Service Technician
LTSCentral Plant Services
San Diego, CA
03.2019 - 12.2020
- Evaluated systems according to predetermined checklist and noted issues.
- Documented all changes and actions in computer-based tracking system.
- Demonstrated increased knowledge of company products and equipment.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Serviced [Type] equipment for expedient repair and minimal downtime.
- Cleaned and lubricated parts to keep [Type] equipment operating at peak performance.
- Assisted team members with [Type] equipment troubleshooting and diagnostics.
- Accurately and efficiently installed equipment, including [Type] and [Type].
- Performed maintenance duties and safely handled chemicals and solutions.
- Inspected equipment to diagnose operational issues.
- Streamlined [Type] repair processes to minimize day-to-day downtime and increase overall productivity.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
Field Service Technician
Jackson & Blonc
San Diego, CA
01.2017 - 02.2019
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Performed annual service visits and completed preventative maintenance on all systems.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Removed outdoor debris, including yard clippings into receptacles to properly maintain grounds.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Provided telephone support to customers by determining cause of issue and explaining most effective solution.
- Properly completed work reports for each field visit.
- Managed all on-site and off-site installation, repair, maintenance and test tasks.
- Operated all hand tools and power equipment according to company safety procedures.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Electrician& Instramintation Tech
Laser Electrical
San Diego, CA
02.2014 - 01.2017
- Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, crimping tools and wire and cable cutters to complete fast-paced work.
- Worked with various types of cableways, conduits and other electrical raceways.
- Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
- Identified areas of potential state safety code violations and implemented revisions.
- Used Arc and TIG methods to weld flat, cylindrical and irregular electrical connector-related parts.
- Properly stored and maintained power tools and equipment for each job.
- Enhanced quality control by inspecting condition of equipment and tools.
- Owned and addressed client needs and product issues from inception to resolution.
- Installed, maintained, repaired and tested equipment for electricity generation and utilization.
- Selected correct products or assist customers in making product selections, based on customers' needs, product specifications and applicable regulations.
Education
Poway High School
PowayWater Distribution
Mt. San Jacinto College
Menifee, CASkills
Completing preventive maintenance
Delivering generators
Organizing service schedules
Maintaining wheel bearings
Repairing breaker faults
Equipment installation
Blueprint and schematic understanding
Problem solving ability
Documentation
Safety and compliance
Blueprints and schematics
HVAC systems
Plumbing
Construction management
Service-oriented mindset
Proficient in [Software]
Project Management
Hazardous chemical handling
System monitoring
Calibrating instruments
Analyzing water quality
Documentation skills
Basic math
MS Office
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
I have been working on or around all types of central plants and construction sites.Ive worked on pump stations ,valves,flow meters,chemical testing devices,temp sensors,pressure sensors,vfds,agitators,ETC..Ive worked a cumputer based service schedual with a team of maintenace workers.Im a journeymen electrician . I have a distribution 2 cert,a crc cert,osha 10 cert,confined space cert,all lift and crane certs. I used all types of hand power tools in my career.
Certification
CMRT - Certified Maintenance and Reliability Technician
Timeline
CMRT - Certified Maintenance and Reliability Technician
05-2021
Generator Technician
Global Power Technologies Group
01.2021 - Current
Service Technician
LTSCentral Plant Services
03.2019 - 12.2020
Field Service Technician
Jackson & Blonc
01.2017 - 02.2019
Electrician& Instramintation Tech
Laser Electrical
02.2014 - 01.2017
Water Distribution
Mt. San Jacinto College
Poway High School