James E. Shaw Sr

• Reviewed reports and informed Borough Council of requests needing direct attention
• Strengthened public relations through field, office and event interactions
• Developed strategies for improvement in physical readiness and training programs, increasing outcomes
• Conducted evaluations to review performance and provide constructive feedback to enhance achievement of organizational goals
• Supervised and directed activities in Police Department
• Monitored officer field activities and addressed administrative concerns
• Maximized efficiency through strategic staff assignment and equipment use
• Developed annual budget and monitored by reviewing approved expenditures
• Established and enforced policies and procedures to achieve goals and objectives
• Developed and directed implementation of training programs for all summary skills experience police duties
• Performed operations management oversight for employment, administrative functions, logistics and safety
• Assessed personnel issues and suggested disciplinary action
• Built professional relationships with officers to enhance communication
• Increased efficiency by developing strategies to improve investigative processes and procedures
• Provided management and support to team, reducing process gaps and promoting productivity
• Supervised and reviewed 4 subordinates
• Collaborated with divisional commanders to maintain consistency in operations
• Monitored serving of warrants and assisted in making required arrests
• Eliminated process discrepancies while accurately investigating organized crime, homicide, fraud, corporate crime and all other types of cases
• Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Discussed with offender's links between criminal behavior and anger management problems or drug and alcohol abuse.
• Reported deficient streetlights, signs and road surfaces to keep residents safe.
• Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
• Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
• Answered emergency calls for help from citizens and business owners.
• Apprehended suspects, read Miranda Rights and transported offenders to jail.
• Determined appropriate course of criminal prosecution by analyzing and evaluating information.
• Booked suspects into custody by processing mug shots and fingerprints.
• Secured crime scenes, gathered evidence and questioned witnesses.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

• Monitored & investigated suspicions persons, situations & unusual activities
• Decreased crime & security incidents
• Conducted debriefings for arrested subjects to obtain information pertinent to investigations
• Boosted community safety, performing motor vehicle accident investigations including
• UIs & fatal crashes while conducting field sobriety tests at DUI checkpoints
• Prepared detailed documentation of felony-level property & violent crimes investigations
• Detected emergency situations through keen listening & close observation to respond appropriately to alarms
• Prioritized and organized tasks to efficiently accomplish service goals
• Resolved interpersonal conflicts by listening, finding common ground and building relationships
• Juggled multiple projects & tasks to ensure high quality & timely delivery
• Demonstrated self-reliance by meeting & exceeding workflow needs.
• Enforced traffic laws & ordinances through visual observation & radar speed detection.
• Patrolled assigned areas to prevent & detect roadway crimes.
• Apprehended suspects, read Miranda Rights & transported offenders to jail.
• Conducted witness interviews & gathered details regarding incidents to determine best course of action.
• Issued traffic citations and electronic tickets for violations of traffic laws.
• Talked regularly with citizens to establish rapport & become familiar presence in area.
• Patrolled assigned areas to check homes, businesses & public roads for signs of disturbance.
• Answered emergency calls for help from citizens & business owners.
• Booked suspects into custody by processing mug shots & fingerprints.
• Determined appropriate course of criminal prosecution by analyzing & evaluating information.
• Discussed with offender's links between criminal behavior & anger management problems or drug & alcohol abuse.
• Ran personnel recruitment background investigations & interviewed potential job candidates.

• Patrolled and secured school district premises to prevent intrusion
• Investigated alarms and disturbances to maintain safety
• Investigated suspected incidents of fraud, employee/student theft and embezzlement and reported findings to law enforcement
• Operated and maintained x-ray and metal detection devices at building checkpoints
• Patrolled premises to promote safety of students, employees and visitors
• Reported all security incidents, accidents and medical emergencies to law enforcement, if required, unless reports were completed by myself
• Resolved interpersonal conflicts by listening, finding common ground and building relationships
• Juggled multiple projects and tasks to ensure high quality and timely delivery
• Defined strategies and created plan to achieve ambitious operational objectives
• Prioritized and organized tasks to efficiently accomplish service goals
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
• Collaborated with others to discuss new safety/training opportunities
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Conducted regular security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
• Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
• Monitored security and fire alarms via centralized electronic interface.
• Improved knowledge of security services available to students and district personnel by participating in workshops and trainings.
• Obtained CPR/AED and First Aid certifications in preparation for emergencies.

• Assist with the daily operations of Amazon fulfillment centers, including receiving and stocking merchandise, packing orders, and shipping products.
• Ensure accuracy in all tasks related to inventory management, order processing, and customer service.
• Maintain a safe working environment by adhering to safety protocols and procedures.
• Monitor and maintain stock levels, ensuring that shelves are adequately stocked and organized.
• Assist with unloading trucks, sorting packages, and organizing items for shipment.
• Utilize scanning equipment to accurately track and record product information.
• Follow established processes and procedures to ensure quality control standards are met.
• Troubleshoot any issues that arise during the process and provide solutions as needed.
• Provide excellent customer service when interacting with customers or vendors.
• Work collaboratively with other team members to achieve common goals.
• Participate in training sessions to stay up to date on new policies and procedures.
• Perform additional duties as assigned by supervisor.
• Responsible for managing multiple tasks at once. Include managing multiple projects, such as keeping track of deadlines, delegating tasks, and checking in with team members to ensure that all projects are progressing as expected.
• Worked & managed (6) shifts/SORTS to include over 60+ personal per shift. Worked all SORT’s within
• Assisted in launching a Shoe Processing Department for 3 SORTs/6 shifts. Currently running FH DAY SORT and assisting BH DAY SORT which is out processing all other SORT’s. Under 30 days, had DAY SORT’s running at minimum required rate.
• Trained (2) newly hired/promoted PA’s. with one PA being fully trained in under 4 days. (Who runs BH DAY SORT), assisting in maintaining the top SORT in processing.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

• Serve as hospitality ambassador by greeting customers & providing excellent experience
• Prepare quality food & beverage items in fast & friendly manner to meet customer expectations while following proper safety procedures
• Train & coach Team Members while providing day-to-day prioritization of work assignments
• Ensure all products are ordered, merchandised, rotated & readily available for customers
• Maintain neat & clean appearance in store, kitchen, & dining areas
• Ability to multi-task, perform repeated bending, standing, & reaching, occasionally lifting up to 20 pounds & ability to assist another person in lifting 40 pounds.
• Responsible for fund accountability.
• Applied strong leadership talents & problem-solving skills to maintain team efficiency & organize workflows.
• Set overall vision & provided team leadership.
• Monitored expenditures to mitigate risk of overages.
• Maintained clean & well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Revitalized operational structures & procedures to successfully control turnover & waste, enhance output & boost overall quality.
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Prepared shift summary reports for supervisor and communicated regularly on goals & progress.
• Applied security, safety and loss prevention strategies during shifts.
• Delivered superior training & leadership to teams to boost performance & help team members achieve performance targets.
• Profitably lead day-to-day operations of store in absence of Store Manager.
• Focus: Manage customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service & sales.
• Resolve customer complaints & concerns in timely manner.
• Ensure completion of end of day tasks.
• Worked with management team to implement proper division of responsibilities.
• Oversee proper placement, pricing and stocking of merchandise in store.
• Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations & retail waste.
• Assisted established management staff with operational oversight, business development and process improvement strategies.
• Used company reports to analyze sales, gross profit and inventory activities.
• Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
• Described product to customers and accurately explained details and care of merchandise.
• Gained knowledge of company policies, protocols and processes.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Handled day-to-day customer or client questions via telephone or email.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
• Developed detailed plans based on broad guidance and direction.
• Defined clear targets and objectives and communicated to other team members.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Maintained store equipment, printers and fax machines.
• Managed overstocking, restocking and inventory control procedures during overnight shift.
• Trained and developed personnel to improve safety, employee relations and resolve all issues.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Supervised staff of 28 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

• Pack and store materials and products
• Load and unload products from conveyors
• Confirming merchandise information matches that of work order
• Inspecting merchandise for damage, flaws and/or irregularities
• On front-line fulfilling customer orders
• Focused on customer experience, quality, safety and productivity
• Understands aspects of production, adhere to strict safety, quality and production standards
• Be willing to work overtime and be able to lift up to 49 pounds
• Able to stand/walk up to 10-12 hours
• Perform production duties as needed: pick/pack orders, receive/ stow product, ensure inventory accuracy and unload/load trucks at or above rate expectation for each task assist area manager in daily management of department/FC duties
• Able to coach, train and assist team members
• Thinks outside box; searches for innovative solutions and demonstrate positive work attitude and leadership skills.
• Unloaded incoming trucks & properly staged inventory for processing.
• Maintained compliance with company safety policies and called violations to attention of management.
• Prepared and organized packages, containers and pallets with correct merchandise counts.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Removed debris and hazardous materials from packing area to avoid contamination.
• Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
• Installed protective devices on or around products to prevent damage during transport.
• Inspected equipment and used troubleshooting approaches to keep machines operational.
• Prevented load shifting or damage by using bracing and strapping techniques.
• Followed verbal and written instructions to properly move and ship products.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Used hand-held scanners and physical logs to accurately track item movements.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

• Monitored and investigated suspicions persons and situations and unusual activities
• Decreased crime and security incidents for business throughout the borough
• Conducted debriefings for arrested subjects to obtain information pertinent to investigations
• Boosted community safety, performing motor vehicle accident investigations including DUIs and fatal crashes while conducting field sobriety tests at DUI checkpoints
• Prepared detailed documentation of felony-level property and violent crimes investigations
• Detected emergency situations through keen listening and close observation to respond appropriately to alarms
• Reviewed proper functioning of equipment by completing preventive maintenance requirements, to include testing
• Prioritized and organized tasks to efficiently accomplish service goals
• Resolved interpersonal conflicts by listening, finding common ground and building relationships
• Juggled multiple projects and tasks to ensure high quality and timely delivery
• Demonstrated self-reliance by meeting and exceeding workflow needs
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Apprehended suspects, read Miranda Rights and transported offenders to jail.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Answered emergency calls for help from citizens and business owners.

• Firefighter/Fire Marshal: Responsible for care, upkeep of all firefighting equipment & firefighting systems, as well as Chemical Warfare equipment and training Sailors proper usage of said equipment and systems.
• TRAINER
• Leadership Development
• Principles of budgeting
• Management
• Quality Assurance
• Principles of Supervision
• Counselor Apprenticeship (4k hours)
• Fire Fighting Apprenticeship (4k hours)
• Pump Repair Apprenticeship (6k hours)
• Shipboard Firefighting & CBRN-Defense
• Trained over 6,156 personnel
• Possess ability to operate computers & other officer equipment, & radio communication equipment.
• BUDGETING: Managed quarterly budgets in excess of $400K.
• Coordinated with Supervisors & peers for training supplies, production & daily costs of operations.
• Prepared daily, weekly, monthly, quarterly & annual reports
• RECRUITER: Professional Selling Skills, customer support and counseling.
• Personal background checks for admission into Navy.
• Training and pre-boot camp physical fitness programs.
• Communicates and relates effectively with prospects, groups and community.
• Lead Production Supervisor.
• Excellent time manager and organizational skills while managing (2) offices and (60) personnel.
• SHIP SUPERINTENDENT/PROJECT MANAGEMENT: Manage/schedule/track Repairs to Navy Ships & Submarines
• Provided industrial, technical & contracting services for maintenance & modernization of naval ships and crafts.
• In charge of ensuring whether the necessary repair work on naval ships was being executed properly, which required complete alertness & vigilance.
• Maintained the required documents that specified the necessary repairs & conditions required for a ship & to reassure that the repair/ reconstruction of the ship is being carried out properly in the allocated shipyard or dry dock.
• Worked closely with civilian contractors, peers and subordinates personal on making and conducting independent decisions on repairs, for cost efficiently, safety and operational readiness.
• Worked with other Project Managers, Port Engineers, Production Shops, Shipyard facilities and Naval Ships during continuous maintenance & operation availabilities, as well as material assessments and overhauls in support of Naval Ship’s operational mission.
• All work was tracked by intensive program used for trend analysis and reporting of status of all required repairs to maintain naval presence World-Wide.
• Provided industrial, technical and contracting services for maintenance and modernization of naval ships and crafts.
• In charge of ensuring whether necessary repair work on naval ships was being executed properly, which required complete alertness and vigilance.
• Maintained required documents that specified necessary repairs and conditions required for ship and to reassure that repair/reconstruction of ship is being carried out properly in allocated shipyard or dry dock.
• SUPERVISOR: First-line supervisor of 125 Sailors; daily organization & training of subordinates & production.
• A proactive leader and excellent manager which authorized, instituted & implemented an in-house Self Contained Breathing Apparatus (SCBA) Repair & Hydrostatic Testing Shop with a budget of $240K for the project; creating a new capability for the U.S. Navy.
• Personally, oversaw every step of process with scrutiny to ensure five-star end product with daily/weekly/monthly updates to entire chain of command.
• Efforts decreased turnaround time for repairs by over 60%, saving Navy over $500K annually in outside contractor costs
• Established shop policies and procedures for project.
• Initiated several in-shop programs that led to 32% increase in subordinate advancements.
• Drug & Alcohol Adviser/Counselor: Responsible directly to the captain for training & counseling of 545 Sailors.
• Motorcycle Safety Coordinator: responsible for training all Sailors on regular monthly basis, as well as needed.
• Instructing and informing proper riding technics and equipment usage.
• Maintained tracking records and logs on all training, riders and equipment.
• Deployed (4) times overseas; (total 8 years sea duty)
• Ability to cope and manage potentially volatile, hostile and aggressive countries.
• Conducted underway watches consisting of periods of 18 hour days for shipboard operations.

• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
• Armed Security at Norfolk City Hall - FULL TIME - Captain Reggie Gaffney, 757-650-0341
• Walking patrol & main desk access control
• Greet employees and general public upon access to City Hall (also VA Dept
• Motor Vehicle & Norfolk City Treasury) - Unarmed Security at Norfolk Yacht & Country Club, Norfolk City Library, and Marine Hydraulics, International, Inc
• Armed Security at DCP Mainstream DBA Gas Supply Company (Propane supplier Chesapeake, VA)
• DUTIES: Walking patrols & surveillance, ID Check Point access, grounds control and computer monitoring
• TRAINING: Pistol qualifications (9mm, .40 & .45 caliber handguns, and shotgun), Expandable Baton, OC Pepper spray and Handcuffing, First Aid/CPR-AED, X-ray machine, baggage/personal/vehicle inspections.
• Monitored alarm systems to detect any unauthorized entries into protected areas.
• Responded quickly to incidents and assessed active situations for security concerns.
• Directed guests around building and answered accessibility questions.

• Providing comprehensive facility security services while being professionally trained to serve departments & agencies of U.S. Government
• Support vital homeland security programs & protect some of nation's most sensitive infrastructures
• Provided Armed Security services for the following commands/Federal Properties: - U.S Joint and Coalition Warfighting Command, Naval Global Network OPN & Security Command (Naval Warfare Command), Navy Cyber Defense Operations Command, Navy Information Dominance Command
• U.S Tenth Fleet
• U.S Fleet Cyber Command
• Social Security Offices & FBI buildings
• DUTIES: Walking patrols & surveillance, ID Check Point access, vehicle/personnel/baggage searches, alarm responses
• Training: Pistol qualifications, Expandable Baton, OC Pepper spray & Handcuffing, First Aid, CPR/AED, X-ray machine, baggage/personal/vehicle inspections.
• Oversaw daily monitoring & patrolled buildings, grounds, & work sites.
• Gathered information, identified & implemented resolution, planned follow-up & logged, filed incident report to successfully manage complaints.
• Secured personal, company goods against robbery, vandalism & illegal entry.
• Checked & verified photo identification prior to granting facility access.
• Operated detecting devices to screen individuals & prevent passage of prohibited articles into restricted areas.
• Monitored central alarm systems for fire, intrusion & duress alarms, while responded to any emergencies.