Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Shaw

Bennett,CO

Summary

Dynamic maintenance technician with extensive experience, skilled in preventive maintenance and mechanical troubleshooting. Proven ability to enhance equipment functionality and reduce downtime through effective problem-solving and documentation. Committed to fostering a safe work environment while delivering exceptional service and support to team members and clients.

Professional technician with high standards, proactive outlook, and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, team/independent working mindset, and effective communication skills.

Overview

36
36
years of professional experience

Work History

Maintenance-technician /Handyman Assistant

Self-employed
Denver, CO
07.1989 - Current

Maintained three residential and one business personally owned buildings over the many years. Fixed and maintained over 20 resident dwellings.

  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.
  • Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.

Police Sergeant

RTD Regional Transportation District
Denver, CO
09.2019 - 11.2024
    • Started my career with RTD as a Patrol Officer, advanced to Corporal, and then Sergeant.
    • Supervised and coordinated daily operations of patrol shifts of up to 7 officers.
    • Answered emergency calls for help from citizens and business owners.
    • Managed personnel schedules, time sheets, reports, use of force reports, ensuring adequate coverage for shifts while minimizing overtime expenses.
    • Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
    • Led shift briefings to inform Officers of properties to check and individuals of note in local areas.
    • Developed and maintained positive relationships with community members.
    • Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
    • Motivated and trained squad members to become proficient with equipment and daily tasks.
    • Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
    • Engaged with local individuals and community leaders to discuss crime reduction strategies.
    • Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
    • Monitored development of new technologies and tactics to improve police department activities.
    • Mentored Officers, promoting culture of continuous learning and professional development within department.

Police Officer

AHEC-Auraria Higher Education Center
Denver, CO
09.2014 - 09.2019
    • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
    • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
    • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
    • Answered emergency calls for help from citizens and business owners.
    • Patrolled assigned areas to check buildings, businesses, and public roads for signs of disturbance, damage, potential issues,proactive policing and community engagement.
    • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
    • Secured crime scenes, gathered evidence, and questioned witnesses.
    • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
    • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
    • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
    • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
    • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
    • Responded to emergency calls to provide assistance to citizens in need.
    • Built excellent rapport and working relationship with community to build trust and improve upon communication.
    • Monitored criminal activity in community to identify suspicious activity.
    • Handled citation and traffic violation paperwork.

Police Officer

Colorado University Police Department
Boulder, CO
11.2013 - 04.2014
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Answered emergency calls for help from citizens and business owners.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.

Police Officer

AHEC-Auraria Higher Education Center
Denver, CO
09.2010 - 11.2013
    • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
    • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
    • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
    • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
    • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
    • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
    • Reduced criminal activity in assigned areas through proactive policing and community engagement.
    • Investigated and reported crimes, accidents, offenses, and damage to property.
    • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
    • Testified effectively in court, contributing to successful prosecutions of offenders.
    • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
    • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
    • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
    • Monitored criminal activity in community to identify suspicious activity.
    • Handled citation and traffic violation paperwork.
    • Checked vehicle equipment for proper functioning prior to use.
    • Obtained information from arrested subjects to conduct debriefings.
    • Thoroughly analyzed criminal information and processed crime scenes.

Owner/Operator Embroidery Repair Machinery

Embroidery Repair
Denver, CO
01.2006 - 09.2010
    • Managed day-to-day business operations from starting a business of a single sewing head to 16 sewing heads and a multi - color silk screen unit.
    • Developed and maintained strong relationships with clients, resulting in repeat business and referrals from individual needs, small company's, to very large corporations.
    • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
    • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
    • Managed financial aspects of the business, including budgeting, financial reporting, purchasing, returns, payroll, collections, and tax preparation.
    • Trained and motivated employee to perform daily business functions.
    • Established foundational processes for business operations.
    • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
    • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
    • Enhanced company's market position by identifying and pursuing new business opportunities.
    • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
    • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
    • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
    • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
    • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
    • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
    • Increased overall product quality through meticulous attention to detail during operation processes.
    • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
    • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
    • Conducted preventative maintenance on equipment to reduce repair costs.
    • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
    • Reduced waste and increased recycling, contributing to more sustainable production practices.
    • Maintained organized work area by cleaning and removing hazards.
    • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
    • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
    • Examined incoming materials and compared to documentation for accuracy and quality.
    • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Owner/Operator Embroidery Company

Rocky Mountain Stitchers
Denver, CO
07.2001 - 09.2010
    • Managed day-to-day business operations.
    • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
    • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
    • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
    • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
    • Consulted with customers to assess needs and propose optimal solutions.
    • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
    • Trained and motivated employees to perform daily business functions.
    • Implemented marketing strategies to increase brand awareness and attract new customers.
    • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
    • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
    • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
    • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
    • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
    • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
    • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
    • Expanded product offerings by researching market trends and identifying potential growth opportunities.
    • Generated revenues yearly and effectively capitalized on industry growth.
    • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
    • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
    • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
    • Managed purchasing, sales, marketing and customer account operations efficiently.
    • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
    • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
    • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
    • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
    • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
    • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
    • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
    • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
    • Provided on-the-job training to newly hired workers and team members.
    • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
    • Increased overall product quality through meticulous attention to detail during operation processes.
    • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
    • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
    • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
    • Conducted preventative maintenance on equipment to reduce repair costs.
    • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
    • Reduced waste and increased recycling, contributing to more sustainable production practices.
    • Improved product quality with meticulous attention to detail during inspection and sorting processes.
    • Streamlined setup process for new production lines, accelerating transition between product batches.
    • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
    • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
    • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.

Senior Technician

Melco
Westminster, CO
10.1989 - 09.2001
  • Traveled domestically/internationally to various business locations to repair robotic equipment from single to multi head industrial sewing machines. Also remained in-house to offer assistance via phone support, equipment being returned. The monthly multimillion dollar company produced three axis high speed machinery from embroidery, chenille, and laser engraving.
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Diagnosed problems with Digital Meters, Diagnostic Tools, O Scope, Computer, and hand tools by applying technical knowledge and troubleshooting skills.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Utilized strong analytical abilities to assess system performance data, identifying trends that informed future improvements initiatives.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Tested components from small motors, stepping motors, Servo Motors. Trouble shoot sensors and printed circuit boards.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

No Degree - Police Officer Standards Training - With Credits

Community College of Aurora
Aurora, CO
07-2010

Bachelor of Science - Electronic Engineering Technology

Metropolitan State University of Denver
Denver, CO
07-1989

High School Diploma -

Nurnberg High School
Nurnberg Germany
07-1984

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical/Equipment troubleshooting
  • Troubleshooting skill
  • Equipment installation and repair
  • System installations
  • Mechanical expertise
  • Service-oriented mindset
  • Maintenance scheduling
  • Facility management
  • Proficient in Word, Excel, Power Point
  • Problem-solving
  • Blueprint and schematics
  • Reporting and documentation
  • Critical thinking

Languages

German
Native or Bilingual

Timeline

Police Sergeant

RTD Regional Transportation District
09.2019 - 11.2024

Police Officer

AHEC-Auraria Higher Education Center
09.2014 - 09.2019

Police Officer

Colorado University Police Department
11.2013 - 04.2014

Police Officer

AHEC-Auraria Higher Education Center
09.2010 - 11.2013

Owner/Operator Embroidery Repair Machinery

Embroidery Repair
01.2006 - 09.2010

Owner/Operator Embroidery Company

Rocky Mountain Stitchers
07.2001 - 09.2010

Senior Technician

Melco
10.1989 - 09.2001

Maintenance-technician /Handyman Assistant

Self-employed
07.1989 - Current

No Degree - Police Officer Standards Training - With Credits

Community College of Aurora

Bachelor of Science - Electronic Engineering Technology

Metropolitan State University of Denver

High School Diploma -

Nurnberg High School
James Shaw