James Sherman
Summary
Proven Quality Control Inspector with a robust background at Idaho Materials & Construction, adept in visual inspection and materials testing. Expert in enhancing product quality, compliance, and safety procedures. Skilled in training and mentorship, significantly contributing to team success and operational excellence. Demonstrates exceptional reporting and analysis capabilities, ensuring meticulous adherence to industry standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Idaho Materials & Construction
05.2017 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Contributed to successful ISO certification processes by adhering strictly to international quality management standards during inspections.
- Resolved customer complaints by investigating problems and developing solutions.
- Conducted comprehensive training sessions for new inspectors, enhancing their understanding of company quality standards and best practices.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Repaired faults, reassembled products, and completed additional tests.
Delivery Driver/Sales Associate
Mount Olympus Water
03.2016 - 05.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Education
High School Diploma -
North Valleys High School
Reno, NV06.2023
Skills
- Quality Control
- Visual Inspection
- Product Inspections
- Materials Testing
- Safety Procedures
- Production experience
- Training and mentorship
- Reporting and analysis
- Equipment Calibration
- Test equipment operation
- Employee Supervision
- Sampling procedures
Certification
aci field tech
Timeline
Quality Control Inspector
Idaho Materials & Construction
05.2017 - Current
Delivery Driver/Sales Associate
Mount Olympus Water
03.2016 - 05.2017
High School Diploma -
North Valleys High School
aci field tech
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