James Short
San Diego,CA
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Hope The Mission. Adept at efficient multitasking and injury prevention, I excel in high-pressure environments. Recognized for enhancing team collaboration and maintaining safety standards, I consistently deliver exceptional results while fostering positive relationships with clients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bin-Runner
Hope The Mission
10.2024 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Monitored supplies of key inventory items.
- Greeted customers and provided outstanding customer service.
Lead Custodian
CALPIA-Healthcare Facilities Maintanence
08.2014 - 05.2024
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
- Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
- Optimized workflow efficiency by analyzing data from routine performance evaluations of custodial staff members.
- Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
- Contributed to improved hygiene standards by conducting regular audits of cleaning procedures followed by actionable feedback for continuous improvement.
- Increased employee retention rates by fostering a positive work atmosphere and addressing any concerns promptly.
- Consistently met or exceeded expectations for quality control through rigorous inspection of completed tasks.
- Performed custodial duties to maintain area in clean and habitable condition.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Participated in ongoing professional development opportunities to stay current on industry best practices.
- Improved team efficiency with thorough training in equipment usage, safety procedures, and time management.
- Promoted a safe working environment through regular inspections and prompt resolution of potential hazards.
- Facilitated effective communication among custodial team members through regular meetings focused on progress updates, challenges faced, and upcoming priorities.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Fabrics Lead
CALPIA
02.2008 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate of Arts - Fine Arts
Feather River College
Redding, CA01-2024
Associate of Arts - Theology
Gulf Coast Seminary
Pensacola, FL01-2007
Skills
- Customer service
- Efficient pacing
- Heavy lifting
- Administrative tasks
- Injury prevention
- Guest relations
- Incident management
- Special projects
- Emergency response
- Equipment inspection
- Supply replenishment
- Teamwork and collaboration
- Quick learner
- Cleaning and sanitizing
- Effective multitasking
- Strong work ethic
- Hospitality service expertise
- Time management
- Anticipating customer needs
- Supply restocking
- Safety awareness
- Valid Driver's license
- Active listening
- Team building
- Health and safety
Certification
Customer Service Specialist thru ETA International
Timeline
Bin-Runner
Hope The Mission
10.2024 - Current
Lead Custodian
CALPIA-Healthcare Facilities Maintanence
08.2014 - 05.2024
Fabrics Lead
CALPIA
02.2008 - 08.2014
Associate of Arts - Fine Arts
Feather River College
Associate of Arts - Theology
Gulf Coast Seminary
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