Dynamic business owner with a proven track record at IDEO Product Development, excelling in customer relations and operations management. Successfully fostered client relationships, enhancing satisfaction and loyalty. Expert in project management, I led a high-performing team, implementing efficient processes that significantly improved service delivery and financial stability.
Work History
Owner
Innovative Styles and Design
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Consulted with customers to assess needs and propose optimal solutions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Intern
KBAY RADIO
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Purchasing Manager
IDEO PRODUCT DEVELOPMENT
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Consulted with customers to assess needs and propose optimal solutions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.