James Shugart

• Previously held Top Secret security clearance

• Proficient in using radio systems to relay critical information between the forward observer

team and the fire support elements.

• Clear and concise communication ensures accurate and timely fire support.

• Removed malware, ransomware and other threats from laptops and desktop systems.

• Patched software and installed new versions to eliminate security problems and protect data.

• Monitored networks and network devices to resolve technical problems quickly.

• Analyzed IT and various computer issues to identify troubleshooting methods needed for

quick remediation.

• Performed server backups and changed and replaced backup tapes daily. Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

• Answered user inquiries regarding computer software or hardware operation to resolve problems
• Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding
• Explained technical information in clear terms to non-technical individuals to promote better understanding.

• Intern at selected opportunities for real world experience.
• Current internship - SAMSAT

• Assisted with creating lesson plans for instruction.
• Developed fun educational lessons to increase knowledge and understanding of game development, science, and technology.
• Supervised students in all activities to ensure safety at all times.
• Provided guidance to help develop social skills through group interactions.
• Developed, tested and debugged software programs using Java, C++, and Python languages.
• Analyzed existing code for errors, identified solutions and modified applications accordingly.
• Created 2D and 3D animations, and assets using Blender, Adobe Photoshop, Adobe Premier, GiMP, and Canva.
• Implemented game logic using C#, C++, and Python in the Unreal engine and Godot.