Highly motivated, experienced team member with good communication skills, proven leadership ability, training expertise, multi-tasking and problem solving capabilities seeking supervisory/area management position in warehouse operations.
Overview
12
12
years of professional experience
Work History
Logistical Operations Manager
Union Pacfic Railroad
San Antonio, TX
05.2021 - 03.2022
Worked flexible hours across night, weekend and holiday shifts.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained energy and enthusiasm in fast-paced environment.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Developed and maintained courteous and effective working relationships.
Used Microsoft Word and other software tools to create documents and other communications.
Delivered services to customer locations within specific timeframes.
Used coordination and planning skills to achieve results according to schedule.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Collaborated with team members to achieve target results.
Increased customer satisfaction by resolving issues.
Participated in team-building activities to enhance working relationships.
Identified issues, analyzed information and provided solutions to problems.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Accomplished multiple tasks within established timeframes.
Delivered feedback to decision-makers regarding employee performance and training needs.
Maximized performance by monitoring daily activities and mentoring team members.
Recruited and hired top performers to add talent and value to department.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Warehouse Associate
Amazon Fulfillment
Schertz, TX
04.2019 - 10.2020
Warehouse fulfillment associate
Verified quantity and description of materials received by checking merchandise against packing list.
Responsible for training new hires on the loading dock
Displayed leadership and problem solving skills among peers to meet goals
Mentored and coached other team members to meet daily sales goals.
Proficient in ShipApp and Prism
Manager
Alder Family Trust
Dallas, Texas
02.2014 - 03.2019
Correctly calculated inventory and ordered appropriate supplies
Maintained safe environment to reduce risk of injury and accidents
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
Handled financial affairs and managed day-to-day household
Proactively handled and oversaw maintenance and repair
Provided assistance to estate executor in settling estate
Unmanned Air Vehicle Pilot Supervisor
Adams Communications
Bagram/Tagab, Afghanistan
01.2012 - 12.2013
Provided Intelligence, Surveillance and Reconnaissance support for American Special Operation Forces, American Infantry, French Special Operations Forces and French Infantry
Supervised 3 other pilots on night duty
Completed 500 flight hours and 500 Operation Hours with MX151 Camera System
Established productive relationships with military support, ensuring satisfaction with Company products and services
Supervised maintenance of all equipment and computer systems
Unmanned Air Vehicle Pilot Supervisor
The Boeing Company
Basra, Iraq
01.2010 - 12.2012
Shift Supervisor responsible for 5 pilots
Responsible for over 1,300 hours of successful flight operations
Established productive relationships with military support, ensuring satisfaction with Company products and services
Supervised assembly and creation of on-board systems for all unmanned air vehicles
Known as being able to fix problems with unmanned aircraft to reduce downtime in the field
Managed annual budget of $7.5MM
Served as an instructor for U.S. Marine Corps Intelligence units, on deploying unmanned aircraft in combat situations
Responsible for all equipment maintenance, including both scheduled and unscheduled maintenance
Education
Bachelor of Arts - Communication Studies
Texas Tech University
Lubbock, TX
2003
Skills
Proven leader
Customer service expert
Skilled multi-tasker
Experienced people manager
Proficient unmanned aircraft (drone) pilot
Experienced technical trainer
Familiar with military operations
Skilled in maintenance of facilities and equipment
Skilled in warehouse operations and fulfillment
Affiliations
Infantryman, U.S. Army 10th Mountain Division 2004-2009, serving 2 combat tours in Iraq with increasing responsibilities and promotions to Platoon Sergeant
Combat Infantry Badge
Army Commendation Medal with 3 Oak Leaf Clusters
Iraq Campaign Medal with 2 Bronze Service Stars
Army Achievement Medal with 2 Oak Leaf Clusters
Army Good Conduct Medal
Global War on Terror Service Medal
Non-Commission Officers Professional Development Medal