Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

James Sides

Garden Ridge,TX

Summary

Highly motivated, experienced team member with good communication skills, proven leadership ability, training expertise, multi-tasking and problem solving capabilities seeking supervisory/area management position in warehouse operations.

Overview

12
12
years of professional experience

Work History

Logistical Operations Manager

Union Pacfic Railroad
San Antonio, TX
05.2021 - 03.2022
  • Worked flexible hours across night, weekend and holiday shifts.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Developed and maintained courteous and effective working relationships.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Delivered services to customer locations within specific timeframes.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Collaborated with team members to achieve target results.
  • Increased customer satisfaction by resolving issues.
  • Participated in team-building activities to enhance working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Accomplished multiple tasks within established timeframes.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Recruited and hired top performers to add talent and value to department.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Warehouse Associate

Amazon Fulfillment
Schertz, TX
04.2019 - 10.2020
  • Warehouse fulfillment associate
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Responsible for training new hires on the loading dock
  • Displayed leadership and problem solving skills among peers to meet goals
  • Mentored and coached other team members to meet daily sales goals.
  • Proficient in ShipApp and Prism

Manager

Alder Family Trust
Dallas, Texas
02.2014 - 03.2019
  • Correctly calculated inventory and ordered appropriate supplies
  • Maintained safe environment to reduce risk of injury and accidents
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
  • Handled financial affairs and managed day-to-day household
  • Proactively handled and oversaw maintenance and repair
  • Provided assistance to estate executor in settling estate

Unmanned Air Vehicle Pilot Supervisor

Adams Communications
Bagram/Tagab, Afghanistan
01.2012 - 12.2013
  • Provided Intelligence, Surveillance and Reconnaissance support for American Special Operation Forces, American Infantry, French Special Operations Forces and French Infantry
  • Supervised 3 other pilots on night duty
  • Completed 500 flight hours and 500 Operation Hours with MX151 Camera System
  • Established productive relationships with military support, ensuring satisfaction with Company products and services
  • Supervised maintenance of all equipment and computer systems

Unmanned Air Vehicle Pilot Supervisor

The Boeing Company
Basra, Iraq
01.2010 - 12.2012
  • Shift Supervisor responsible for 5 pilots
  • Responsible for over 1,300 hours of successful flight operations
  • Established productive relationships with military support, ensuring satisfaction with Company products and services
  • Supervised assembly and creation of on-board systems for all unmanned air vehicles
  • Known as being able to fix problems with unmanned aircraft to reduce downtime in the field
  • Managed annual budget of $7.5MM
  • Served as an instructor for U.S. Marine Corps Intelligence units, on deploying unmanned aircraft in combat situations
  • Responsible for all equipment maintenance, including both scheduled and unscheduled maintenance

Education

Bachelor of Arts - Communication Studies

Texas Tech University
Lubbock, TX
2003

Skills

  • Proven leader
  • Customer service expert
  • Skilled multi-tasker
  • Experienced people manager
  • Proficient unmanned aircraft (drone) pilot
  • Experienced technical trainer
  • Familiar with military operations
  • Skilled in maintenance of facilities and equipment
  • Skilled in warehouse operations and fulfillment

Affiliations

  • Infantryman, U.S. Army 10th Mountain Division 2004-2009, serving 2 combat tours in Iraq with increasing responsibilities and promotions to Platoon Sergeant
  • Combat Infantry Badge
  • Army Commendation Medal with 3 Oak Leaf Clusters
  • Iraq Campaign Medal with 2 Bronze Service Stars
  • Army Achievement Medal with 2 Oak Leaf Clusters
  • Army Good Conduct Medal
  • Global War on Terror Service Medal
  • Non-Commission Officers Professional Development Medal
  • Overseas Service Ribbon
  • Sigma Nu Fraternity

Timeline

Logistical Operations Manager

Union Pacfic Railroad
05.2021 - 03.2022

Warehouse Associate

Amazon Fulfillment
04.2019 - 10.2020

Manager

Alder Family Trust
02.2014 - 03.2019

Unmanned Air Vehicle Pilot Supervisor

Adams Communications
01.2012 - 12.2013

Unmanned Air Vehicle Pilot Supervisor

The Boeing Company
01.2010 - 12.2012

Bachelor of Arts - Communication Studies

Texas Tech University
James Sides