Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

JAMES SILAS

Tracy,CA

Summary

Seasoned engineering leader with 20+ years of experience in software engineering, driving operational excellence and cost optimizations. Proven track record in implementing strategies resulting in efficiencies. Results-focused technology professional with strength in leading, a broadly diversified team and to meet high priority Enterprise initiatives and objectives. Proactive leader with strengths in communication and collaboration. Proficient in leveraging leadership skills and understanding of software application development knowledge to promote teamwork and operational effectiveness.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Operations Leader

Amazon (Lab126-Devices &Services)
01.2022 - 09.2023
  • Led a team of Engineers, Data Science Collection Specialists, Leads and Project Coordinators in the validation & launching of the Always Home Cam Drone system (Ring Always Home Cam) in collaboration with the Ring (Ring.Com) Business and enabled collection of VP (Visual Perception), SLAM (Simultaneous Localization and Mapping) and Floor Plan data for the data science and development teams to refine training of AI/ML algorithms for smooth functioning of the Amazon Astro – Household Robot (Amazon Astro- Household Robot)
  • Ensured that teams are appropriately grouped to support Error handling, Ring Alarm Integration, Docking, and validation of Mobile App, Safety, Navigation and Navigation Algorithms.
  • Coordinate with Product, Data Science, Dev & QA to finalize requirements for yearly AI/ML data science goals;
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Led and Mentored Lead Engineers, Data Collection Specialists, Program Coordinators, in Field validation and Data Collection Processes and procedures for functional validation of AI/ML & CV based devices and mobile apps.
  • Motivated and trained employees to maximize team productivity and Evaluated team member performance and provided feedback and implemented corrective action.

Manager, IT QA and Business Analysis

Federal Reserve Bank of San Francisco
08.2021 - 01.2022
  • Accomplished in building high performance teams from ground up and inspiring staff to achieving goals.
  • Led a team of Business Analysts and Engineers in delivering initiatives monitoring the performance of financial institutions.
  • Maintained constant communication strategy to increase awareness and transparency with the stakeholders.
  • Responsible for day-to-day management of platform activities including training, update organization of User Acceptance Testing and incident/change/problem management.
  • Coached and mentored team members on technology policies/procedures, understanding the requirements of the job and set objectives in support of ongoing development and performance improvement.

Technology Manager, Vice President

Wells Fargo Bank
03.2007 - 07.2021
  • Led scrum teams in delivering several key initiatives for Money Movement & Native Apps, which included Zelle, Transfers/Payments, Wires, Mobile Deposit, Touch ID and Tempest to improve resiliency of Apps.
  • During 2020 COVID-19 lockdown, we executed 25+ COVID-19 updates to Web & Mobile Banking Native Apps and enabled customers to defer payments, increase limits (Wires & Mobile Deposits), and helped avoid Reg D situations.
  • Delivered a unique digital customer experience across smart phones, tablets & laptops by M2 (Modularization & Modernization) Architecture & Secure Session Experience Platform (SSEP) smartphone & desktop redesign program for Accounts, Servicing, and Payments platforms.
  • Collaborated effectively between Business Leaders, Product, Program, Technology & Release Management to refine product vision, goals & roadmap for Digital Platform (Online & Mobile Banking) Teams
  • Delivered several digital products / projects / enhancements to improve customer experience across Web & Native Apps
  • Played a major role in establishing Native App Device Automated Software Testing and regression effort in India.
  • Trained & transitioned engineering teams from a Quarterly Release Cycles to 3 Week Release Cycles by adopting a collaborative approach to shift-left automation scripts through Service Virtualization, BDD/TDD & DevOps.
  • Maintained production stability awareness for digital application development analytics; Built in process improvement to sustain
  • Mentored, coached & led teams to delivery many key strategic initiatives such as accessibility grade 1 testing, agile transformation, critical path validation suite automation, cross platform and cross application validations.
  • Recognized with a the “Top Performer” Award”, and “Gold Coin” Award for successful completion of Mobile Banking Development Process Audit.
  • Led Innovation Labs (Research & Development), Online/Mobile Banking digital platforms to ensure development efforts continued to provide the rich media & best customer-facing digital experience
  • Led software teams to cover, Functional, Non-Functional, Automated, Regression & Native App Test strategy with zero high severity defects found in production for our Web and Native application development.
  • Collaborate with Technical & Business Leaders across enterprise, across development, operations, business analysis, IT Risk Assessments/Management & PMO to review, formulate roadmaps & build partnerships.

Engineering Manager

CHARLES SCHWAB
08.2003 - 03.2007
  • Led Implementation/Environment/Release for Fixed-Income Technology’s Schwab Bond Source (SBS) Trading & Schwab Institutional, for Investment Advisors.

Delivery Manager

EATON CORPORATION - Innovation Center
01.2000 - 08.2003
  • Led Systems Development for Vision based Occupancy detection system for Cadillacs & GMC Yukon.

Delivery Manager

EATON CORPORATION – Trucking Information Services Division
11.1998 - 01.2000
  • Led Technology Strategy, System Development following the SDLC for Fleet Advisor Suite of products.

Team Lead

MPHASIS CORPORATION
03.1997 - 11.1998
  • Led Systems Business Unit, rolled out processes per ISO9001 & SEICMM Level 4 compliance requirements.

Education

Bachelor of Engineering Degree in Computer Science & Engineering -

PDA College of Engineering, Gulbarga University
Karnataka, India
03.1991

Skills

  • System Monitoring and Alerting
  • Performance Metrics and Analysis
  • Disaster Recovery Planning and Implementation
  • Automation and Configuration Management
  • Compliance Management
  • Strategic Planning
  • Operations & Procedures Optimization
  • Cross Functional Team Collaboration
  • Methodologies/Tools: Agile/Scrum, BDD/TDD, DevOps, Web/Native Applications, JIRA, Confluence, ALM, Perfecto Mobile
  • Problem Solving, Troubleshooting, Attention to detail and accuracy
  • Customer Service and User Focus

Certification

  • Certified PMP, PMI Institute, USA
  • Certified SAFe 5 Scrum Master
  • Certified SAFe 5 Product Owner/Product Manager – Scaled Agile, USA
  • Completed a course on AWS Certified Cloud Practitioner

Timeline

Senior Operations Leader

Amazon (Lab126-Devices &Services)
01.2022 - 09.2023

Manager, IT QA and Business Analysis

Federal Reserve Bank of San Francisco
08.2021 - 01.2022

Technology Manager, Vice President

Wells Fargo Bank
03.2007 - 07.2021

Engineering Manager

CHARLES SCHWAB
08.2003 - 03.2007

Delivery Manager

EATON CORPORATION - Innovation Center
01.2000 - 08.2003

Delivery Manager

EATON CORPORATION – Trucking Information Services Division
11.1998 - 01.2000

Team Lead

MPHASIS CORPORATION
03.1997 - 11.1998

Bachelor of Engineering Degree in Computer Science & Engineering -

PDA College of Engineering, Gulbarga University

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JAMES SILAS