JAMES SIMERSON
Plymouth,United States
Summary
Experienced and effective Manager bringing forth over twenty years of experience and a passion for management. Results-oriented with a proven track record of improving overall operations within a company or department. Adept in analytic thinking, strategic planning, leadership, and the management of staff and procedures. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager of Operations
F & L Doors
Hazleton, PA
08.2024 - Current
- Trained employees on duties, policies, and procedures to enhance operational effectiveness.
- Appraised inventory levels frequently, ordering new merchandise to maintain optimal stock.
- Oversaw operations across three locations: Hazleton, Schuylkill Haven, and New Tripoli.
- Conducted employee evaluations to provide constructive feedback and recognize top performers.
- Reviewed financial statements and sales reports to assess productivity and goal achievement.
- Increased sales by 69% during first quarter through strategic initiatives.
- Oversaw financial management, budget management, accounting and payroll activities.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
President
Great Eastern Football Association
Plymouth, United States
09.2015 - Current
- President of an eight member board and several committees to improve our league.
- Pulled the league out of bankruptcy with an aggressive marketing plan that gave the league national recognition.
- Created a code of conduct (like the NFL) to help rehabilitate former players who have been arrested get back on track and off of the streets.
- Won National Person of the Year several times for my contributions to advancing the sport of semi-pro football.
- In charge of day to day operations a league that is made up of twenty teams from New Jersey to the Ohio border.
- Oversee over 800 players, owners, coaches, and staff members.
Production Supervisor/Manager of Operations
Silgan Closures
Hazleton, United States
05.2023 - 08.2024
- Devise and optimized manning schedules in order to maintain coverage and service levels in line with anticipated demand within the collective bargaining agreement.
- Is in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
- Oversee a team of twenty three employees, delegated tasks, and held each employee accountable for completing their responsibilities.
- Work with shop steward to increase moral and productivity resulting in a complete turn around from worst to first amongst the shifts.
- First shift to reach three million in punched caps in almost two years.
- Train and coach employees on what the company standards are.
- Had the highest production numbers in the plant for two months straight.
- Conduct safety meetings to improve conditions.
Store Manager
AutoZone Auto Parts
Wilkes-Barre, United States
08.2021 - 04.2023
- Generated repeat business through excellent customer service.
- Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.
- Conducted job interviews and made hiring decisions based on the store's needs and experience.
- Meet or exceed store sales and profit targets by inspiring consumer loyalty.
- Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
- Was in charge of employee scheduling in order to guide operations and ensure adequate staffing during peak periods.
- Oversaw the number one DYI store in the district.
- Increased sales by $258,000 over a three quarter period.
Assistant Store Manager
Price Chopper
Taylor, United States
08.2019 - 08.2021
- Was in charge of the store in Store Manager's absence.
- Provided a high level of customer service.
- Protected the companies assets through proper inventory control and ordering procedures.
- Increased sales by almost 200% during the time of covid and maintained a lot of those sales afterwards.
- Was in charge of store safety and making sure health codes were in place according to state regulations.
- Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
- Maintained a sales increase of over $100,000 per week after covid.
Grocery Manager/Assistant Store Manager
Weis Markets
Dallas, Mountain Top, Tunkhannock, United States
06.2012 - 08.2019
- Increased sales and reduced shrinkage by providing excellent customer service and following standard procedures.
- Was in charge of the opening and closing procedures, as well as making suggestions for improving the efficiency of daily operations.
- Managed over a million dollar annual operating budget, ensuring that controls were maintained and that overages were avoided in order to ensure the long-term viability of the company.
- Recruited, interviewed, and hired people who showed dedication, passion, and added value to the team.
- Earned repeat business by providing excellent customer service and responding to customer concerns in a friendly and knowledgeable manner.
- Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget.
- Oversaw the number one grocery, dairy, and frozen department in the company.
- Put in charge of overseeing backroom conditions for all stores in the district.
- Decreased inventory levels in the backroom to 4% total inventory.
- Increased sales from $450,000 per week to almost $700,000 per week.
Customer Service Manager
Weis Markets
Dallas, United States
06.2010 - 06.2012
- Maintain compliance in the following audits: Lane Accountability, Cash Office, Void, Refund, Western Union, Human Resources, and Shrink Management.
- Stayed under budget and in line with projections.
- In charge of payroll in the Asst. Store Manager's absence.
- Worked closely with P&L and other budget expenditures.
- Oversaw the installation of the new beer store.
- Reduced spending on supplies by 22% based off of P&L budgeting.
Night Manager/Asst. Grocery Manager
Price Chopper
Wyoming, Edwardsville, Dunmore, United States
02.2002 - 06.2010
- Was responsible for ensuring that shelves were properly and effectively stocked at all times in order to maintain a welcoming store appearance.
- Increased grocery sales with my superior merchandising skills and knowledge of how to implement effective promotions.
- Opened Edwardsville Store.
- Certified Backdoor Receiver.
- Attended the following training classes 'Now you're in charge', 'Stress Management', 'Time Management', and 'Management'.
- Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
- Increased sales from $650,000 per week to almost $800,000.
Education
High School -
Wyoming Area High School
Exeter, PA06-2001
Skills
- Computer literate
- Inventory management
- Team management
- Problem-solving
- First Aid/CPR
- Team building
- Growth planning
- Leadership competency
- Operational improvement
- Staff training and development
- Supervision
- Organization
- Motivated team player
- Detail-oriented
- Retail sales
- Order pulling
- Fast learner
- Human Resources Leadership
- Cost reduction
- Policy/program development
- P&L Management
- Warehouse management systems
- Weekly Payroll
- OSHA requirements
- Operations management
- Organizational management
Affiliations
- Wyoming Area Football Alumni Broadcast Team
- Wyoming Area Alumni Association
Certification
- Ramp Certified
- ServeSafe Certified
- CPR Certified
- Defibulator Certified
Accomplishments
- 9x National Person of the Year
- 9x GEFA Person of the Year
- 3x GEFA Coach of the Year
- National Mr. 8 Man
- 2012 Grocery Manager of the Year
- 2011 Secret Salesman of the Year
- Number one in the company (8 times) in secret sales - 2011 and 2012
- 2005 Snyder Valley Farms Dairy Manager of the Year
- Store #173 (Wyoming) Advance in Volume from Volume 1 to Volume 2 - 2005
- Store #135 (Dunmore) Advance in Volume from Volume 2 to Volume 3 - 2005
- 6x Model Backroom Winner - 2006 and 2007
- Model Backroom (5S edition) Winner - 2007
- Helped store become the first in PA to reach a million dollars sales in one week during week before Christmas - 2007
- Ranked in the top 15 in the company in Inventory in '08 ($13 million in sales only $7100 short)
- Period 2 5S Champions - 2009
- Won Private Label Contest three times between 2009 and 2010.
- Won Store of the Year twice (2013 and 2017).
- Number one store in the district (12 times) in WITT - 2022.
Training
- Time Management
- Management
- Stress Management
- Now You're in Charge
References
- Mike Fuchick, Superintendent, 570-582-7469
- Barry Hosier, Human Resources, 570-592-0909
- Rich Gilmartin, Retired Store Manager, 570-905-4111
- Mike Lehman, Chief of Police/Borough Councilmen, 570-899-0590
Timeline
General Manager of Operations
F & L Doors
08.2024 - Current
Production Supervisor/Manager of Operations
Silgan Closures
05.2023 - 08.2024
Store Manager
AutoZone Auto Parts
08.2021 - 04.2023
Assistant Store Manager
Price Chopper
08.2019 - 08.2021
President
Great Eastern Football Association
09.2015 - Current
Grocery Manager/Assistant Store Manager
Weis Markets
06.2012 - 08.2019
Customer Service Manager
Weis Markets
06.2010 - 06.2012
Night Manager/Asst. Grocery Manager
Price Chopper
02.2002 - 06.2010
High School -
Wyoming Area High School
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