James Sims
Ladson,SC
Summary
Hardworking associate offering familiarity with Microsoft Word and Excel. Passionate about business success and talented at supporting company staff, office personnel and customer needs. Organized and lends systematic approach and more than fifteen years of experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties, including invoicing, researching chargebacks and reconciliations. Superior WPM typing speed and diverse software proficiency.
Overview
2
2
years of professional experience
Work History
Customer Quality Specialist
Walmart
Ridgeville, SC
11.2022 - Current
- Developed and implemented quality control processes, procedures, and standards.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Investigated any discrepancies between invoices and purchase orders prior to processing payments.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with others to discuss new opportunities.
- Conducted root cause analysis for identified problems related to PO's.
- Generated reports detailing all aspects of the import process.
- Resolved discrepancies between purchase orders and received products in a timely manner.
Order Filler Team Lead
Walmart Import
Ridgeville, SC
04.2022 - Current
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Education
Pharmacy Technican - Pharmacy
Southeastern Institute - North Charleston
Charleston, SC08.2015
Skills
- Accounting
- Billing
- Cash Management
- Customer service
- Data entry
- Ecommerce
- Logistics
- Administrative support
- Audit counts
- Merchandising expertise
- Loss prevention
- Material handling practices
- Warehouse organization
- Shipping and receiving management
- Production Waste Control
- Logistics oversight
- Budget controls
- Microsoft Office
Timeline
Customer Quality Specialist
Walmart
11.2022 - Current
Order Filler Team Lead
Walmart Import
04.2022 - Current
Pharmacy Technican - Pharmacy
Southeastern Institute - North Charleston
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