Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

James Sims

Cleveland Heights,OH

Summary

Versatile and results-driven professional with a strong background in lawn care and customer service, notably at Good Nature Organic Lawn Care. Excelled in equipment maintenance and verbal communication, enhancing customer satisfaction and retention. Proven ability to collaborate effectively with teams, demonstrating a strong work ethic and attention to detail. Achieved significant efficiency improvements through innovative practices.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Certified Lawn Care Technician

Good Nature Organic Lawn Care
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
  • Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.

Driver

Uber Driver Partners
01.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Presser

Federal Metal
01.2018 - 06.2018
  • Operated machining equipment safely with team of operators.
  • Maintained a clean and organized work environment for optimal efficiency and safety.
  • Folded, hanged and bagged completed clothing.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.

Driver/Installation

Blue Technologies
10.2007 - 06.2017
  • Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
  • Coordinated fabrication of Product or Service for installation within existing systems, verifying correct fit and compatibility with legacy infrastructure.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Collaborated with installation teams for seamless integration of custom doors into clients'' homes or businesses.
  • Delivered exceptional results under tight deadlines by prioritizing tasks, delegating responsibilities, and overseeing all aspects of pipe installation projects from start to finish.

General Laborer

Minute Men Staffing
01.2007 - 10.2007
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.

Floor Technician/Housekeeping

Willow Park
12.2001 - 06.2005
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
  • Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
  • Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
  • Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.

Laborer

Area Temps
01.2000 - 12.2001
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Education

Associate Of Business Administration - Business

Kent State University, Kent, OH

Some course work

Recording Arts And Science

Cuyahoga Community College, Cleveland, OH

Some course work

Diploma -

Cleveland Heights High School , Cleveland Heights, OH
06.1999

Graduate

Skills

  • Equipment maintenance
  • Strong work ethic
  • Customer service
  • Driver's license
  • Heavy lifting
  • Weather tolerance
  • Watering lawns and trees
  • Route management
  • Fertilization application
  • Weed identification
  • Lawn aeration
  • Team collaboration
  • Plant identification
  • Organic practices
  • Flexible and adaptable
  • Verbal and written communication
  • Fertilizer application
  • Pest control
  • Lawn assessment
  • Lawn fertilizing
  • Hospitality and accommodation
  • Problem-solving
  • Attention to detail

Accomplishments

Commitment to excellence Customer service awarded in 2015 and 2016 at Blue Technologies

Certification

Lawn Care and Light pesticide certification

Languages

English
Native or Bilingual

Timeline

Driver - Uber Driver Partners
01.2018 - Current
Presser - Federal Metal
01.2018 - 06.2018
Driver/Installation - Blue Technologies
10.2007 - 06.2017
General Laborer - Minute Men Staffing
01.2007 - 10.2007
Floor Technician/Housekeeping - Willow Park
12.2001 - 06.2005
Laborer - Area Temps
01.2000 - 12.2001
Certified Lawn Care Technician - Good Nature Organic Lawn Care
Kent State University - Associate Of Business Administration, Business
Cuyahoga Community College - , Recording Arts And Science
Cleveland Heights High School - Diploma,
James Sims