Summary
Overview
Work History
Education
Skills
Timeline
background-images

James Sims

La Grange,GA

Summary

Experienced team contributor with strong organizational capabilities to handle multiple projects simultaneously while maintaining accuracy. Skilled in prioritizing tasks and consistently meeting deadlines. Attention to detail and commitment to delivering exceptional results. Confident in contributing to the success of any organization.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
05.2021 - 08.2022
  • Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
  • Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
  • Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
  • Maintained a clean and organized work area, including the pharmacy shelves and storage areas
  • Assisted in the preparation of compounded medications under the supervision of a pharmacist
  • Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
  • Processed insurance claims for patients' prescriptions using electronic systems such as XYZ software
  • Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
  • Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
  • Educated patients on proper medication usage, storage requirements, and potential side effects during counseling sessions at pick-up or over the phone
  • Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
  • Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
  • Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
  • Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
  • Assisted in managing expired medications through proper disposal methods following regulatory guidelines
  • Maintained confidentiality of patient information according to HIPAA regulations at all times
  • Counseled patients on over-the-counter (OTC) products suitable for their symptoms or conditions
  • Collaborated with healthcare professionals to ensure appropriate medication therapy for patients with complex medical conditions
  • Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
  • Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
  • Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications
  • Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
  • Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance

Cashier

Piggly Wiggly
09.2019 - 05.2020
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Collaborated with the store management team to resolve pricing discrepancies or product returns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
  • Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
  • Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
  • Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
  • Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods

Education

Bachelor's degree - Biology

Georgia Southern University
Statesboro, GA
05-2025

Skills

  • Pharmacy Technician Experience
  • Workflow optimization
  • Answering customer questions
  • Prescription filling
  • Patient confidentiality
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • Insurance billing
  • Confidentiality and HIPAA
  • Problem-solving skills
  • Team collaboration

Timeline

Pharmacy Technician

Walgreens
05.2021 - 08.2022

Cashier

Piggly Wiggly
09.2019 - 05.2020

Bachelor's degree - Biology

Georgia Southern University

Similar Profiles

CREATE PROFILE
James Sims