Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Hunting, Fishing camping and golf
Timeline
Generic

James Siudy

Tampa,FL

Summary

Proven leader and expert in sales and emergency services, I excelled at Fire-end Croker Inc by leveraging my technical knowledge and exceptional interpersonal skills to surpass sales targets. At the City of Amsterdam NY, my ability to foster teamwork and collaboration significantly enhanced operational efficiency and community safety. My career is marked by a commitment to excellence, achieving notable results in both sales growth and emergency response effectiveness. Goal-oriented manager with distinguished experience in The Fire industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering 14 years of experience developing and maximizing Direct sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Fire Equpment Sales

Fire-end Croker Inc
10.2010 - 08.2024

As an outside sales Manager for Fire-end, I was responsible with direct sales to Fire Departments in my sales area. I accomplished the following:

  • Expanded market share with effective prospecting, lead generation, and networking efforts within the fire equipment sector.
  • Provided ongoing support to clients after-sales, ensuring their satisfaction with purchased fire equipment products and services.
  • Conducted informative product demonstrations that showcased the benefits of various fire safety solutions to potential customers.
  • Monitored industry trends and competitor activities, adjusting sales tactics accordingly for maximum impact.
  • Exceeded sales targets consistently through diligent prospecting efforts combined with exceptional customer service skills.
  • Developed customized proposals for key clients, demonstrating a thorough understanding of their unique needs and requirements.
  • Participated in trade shows and conferences to network with potential clients while representing company interests professionally.
  • Established credibility and trust with clients by staying informed on latest fire safety regulations, standards, and industry developments.
  • Drove revenue growth by identifying upsell opportunities within existing client base for additional products or services related to fire safety solutions.
  • Enhanced brand visibility by collaborating with marketing department in designing promotional materials, campaigns and product launches.
  • Boosted sales by strategically identifying and targeting high-potential clients in the fire equipment industry.
  • Managed client accounts effectively, maintaining detailed records of all interactions for future reference.
  • Strengthened client relationships through regular communication, addressing concerns, and providing product updates.
  • Optimized sales processes, streamlining workflows to maximize efficiency and productivity.
  • Negotiated contracts skillfully on behalf of both company and client parties, fostering mutually beneficial agreements.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.

Senior Firefighter/Paramedic Lieutenant

City of Amsterdam NY
12.1997 - 07.2023
  • Optimized resource allocation during major incidents by serving as an effective Incident Command System leader.
  • Contributed to successful rescue operations by utilizing technical rope rescue techniques in challenging environments.
  • Increased public safety awareness by conducting informative presentations at community events and schools.
  • Conducted thorough fire investigations to determine origin and cause, aiding in the prevention of future incidents.
  • Elevated departmental morale by fostering a positive work environment and encouraging open communication among team members.
  • Safeguarded lives and property by swiftly responding to structure fires, vehicle accidents, and other emergencies.
  • Improved station maintenance routines, ensuring timely equipment inspections and repairs for maximum readiness.
  • Strengthened interdepartmental relationships through joint training exercises with neighboring firefighting units.
  • Assisted in the training of new firefighters, imparting essential skills and knowledge for optimal job performance.
  • Participated in regular physical fitness activities to ensure peak performance during high-stress situations.
  • Collaborated with fellow firefighters to effectively manage hazardous materials incidents, minimizing environmental impact.
  • Led teams during high-pressure situations, prioritizing tasks for efficient incident resolution.
  • Promoted fire safety within the community by inspecting commercial buildings and identifying potential hazards.
  • Enhanced team efficiency by developing and implementing streamlined firefighting procedures.
  • Facilitated continuous professional development opportunities for fellow firefighters to maintain up-to-date industry knowledge.
  • Performed life-saving water rescues using swift water techniques in various aquatic conditions.
  • Actively engaged in ongoing education and training courses to stay current with evolving firefighting technologies and best practices.
  • Provided critical medical assistance as a certified Emergency Medical Technician / Paramedic during emergency calls.
  • Reduced response times for emergency calls through effective communication and coordination with dispatchers.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.

Education

Certificate of Paramedicine - Parmedics

Hudson Valley Community College
Troy, NY

High School Diploma -

Amsterdam High School
Amsterdam, NY
06.1986

Skills

  • Technical knowledge
  • Product expertise
  • Industry Awareness
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Staff Training and Development
  • Goal Setting and Achievement
  • Team building
  • Task Prioritization
  • Sales Targeting
  • Rapport and relationship building
  • Business development and planning
  • Self Motivation
  • Sales Presentations
  • Interpersonal Skills
  • Client Relations
  • Client Relationship Management
  • Sales processes
  • Operations Management
  • Goal Setting
  • Professionalism
  • Appointment Scheduling
  • Staff Supervision
  • Sales strategy
  • Sales Reporting
  • Sales Tracking
  • Professional Demeanor
  • Employee Retention
  • Territory Management
  • Direct Sales
  • Digital Sales

Accomplishments

  • Documented and resolved numerous which led to positive results.
  • Collaborated with team of up to 33 in the development of SOP's, Training Programs and Station Projects.
  • Supervised team of 8 staff members.

Affiliations

  • International Association of Firefighters
  • NYS Association of Career Firefighters
  • International Association of Fire Investigators

Certification

  • CFI - Certified Fire Inspector
  • NYS EMT/Paramedic since 1999
  • National Board Certified Fire Investigator
  • NYS Certified Hazardous Materials Tech
  • NYS Certified Instructor Coordinator- NYS Emergency Medical Training (expired)
  • American Heart Association CPR Instructor (Expired)
  • National Board Certified Fire Instructor 1
  • National Board Certified Fire Officer1

Hunting, Fishing camping and golf

My family and I are very passionate about camping spending most summer weekends in our Fifth-Wheel. I enjoy freshwater fishing and Big-game Hunting. I have recently started golfing since retiring from the firehouse last year. 

Timeline

Fire Equpment Sales

Fire-end Croker Inc
10.2010 - 08.2024

Senior Firefighter/Paramedic Lieutenant

City of Amsterdam NY
12.1997 - 07.2023

Certificate of Paramedicine - Parmedics

Hudson Valley Community College

High School Diploma -

Amsterdam High School
James Siudy