Dedicated office helper with experience in document management and basic accounting. Known for enhancing workflow efficiency and contributing to team training efforts, ready to leverage skills for improved operational performance.
Overview
13
13
years of professional experience
Work History
Office Helper
Krogers Grocery Store
Centerville, OH
03.2024 - 11.2025
Assisted in stocking shelves and organizing inventory to enhance product visibility.
Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Maintained cleanliness of store environment, adhering to health and safety standards.
Supported team with restocking items during peak hours, improving workflow efficiency.
Executed daily tasks independently while adapting to changing priorities in a fast-paced environment.
Enhanced staff productivity by performing general clerical tasks such as data entry.
Contributed to team efforts by participating in training sessions for new hires on operational procedures.
Answered phone calls to address inquiries and answer questions.
Boosted customer satisfaction through prompt responses to inquiries via phone or email communication channels.
Sorted or classified files according to content, purpose or alphabetical or numerical order.
Assisted in training new hires by sharing knowledge about company procedures and best practices.
Somewhat trained in other positions around the store.
Cashier
Krogers Grocery Store
Centerville, OH
06.2016 - 03.2024
Processed customer transactions efficiently using point-of-sale systems.
Managed cash register operations, ensuring accurate cash handling and reconciliation.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted in training new cashiers on checkout procedures and store policies.
Maintained cleanliness and organization of checkout area to enhance shopping experience.
Collaborated with team members to streamline checkout processes during peak hours.
Implemented best practices for upselling products, contributing to overall sales growth.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Answered questions about store policies and addressed customer concerns.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Reduced processing errors by meticulously following transaction procedures.
Courtesy Clerk
Krogers Grocery Store
Centerville, OH
10.2014 - 06.2016
Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
Assisted in maintaining store cleanliness and organization, enhancing overall operational efficiency.
Collaborated with team members to restock shelves promptly, ensuring product availability for customers.
Trained new staff on store policies and procedures, fostering a knowledgeable work environment.
Supported inventory management by conducting regular stock checks and reporting discrepancies timely.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Helped customers take merchandise out of store and loaded items into vehicles.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Collaborated with team members to maintain a well-organized and efficient work area.
Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Runner
Sinclair Community College
Dayton, OH
08.2012 - 08.2014
Assisted in managing inventory levels, tracking supplies to optimize resource allocation.
Collaborated with team members to improve operational workflows and enhance service efficiency.
Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
Teacher's Assistant
Spring Valley Academy
Centerville, OH
08.2009 - 06.2011
Collaborated with educators to develop individualized education plans for students requiring additional support.
Organized and maintained classroom resources, ensuring accessibility for both students and staff.
Supported classroom maintenance and upkeep, organizing books, and materials.