James Slayton
Murfreesboro,TN - Tennessee
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Senior Sales Representative with successful background in sales and team leadership. Consultative sales expert with history of exceeding quotas, building customer bases and capitalizing on valuable business opportunities. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
10
10
years of professional experience
Work History
Chat Sales Representative
Twigby
Murfreesboro, TN
08.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Assistant Store Manager (ASM)
Dollar General Store
Murfreesboro, TN
10.2018 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Approved regular payroll submissions for employees.
Sales Clerk
Exxon Tiger Mart
Lebanon, Tennessee
10.2014 - 07.2015
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Assisted over [Number] customers daily with buying experience to increase customer satisfaction ratings [Number]%.
- Kept front check out area clean and organized for efficient service.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Completed regular cycle counts and inventory audits.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Presented, rotated and date-checked products to maintain company freshness standards.
- Reduced losses due to shrink and damaged goods [Number]% with continuous shelf checks and store surveillance.
- Opened and closed store by balancing cash registers and receipts.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked for outdated and overripe grocery items and removed from inventory.
Hardware Sales Associate
Wal-Mart Supercenter
Lebanon, TN
12.2013 - 12.2013
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Claims Associate
Wal-Mart Supercenter
Lebanon, Tennessee
06.2013 - 12.2013
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Oversaw claim recoveries, subrogation and salvage.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Processed and managed hazardous waste
- Prepared donation boxes
- Processed returned items
Cart Associate
Wal-Mart Supercenter
Lebanon, Tennessee
06.2008 - 06.2013
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Removed broken and unserviceable carts from inventory for repair.
- Cleared parking lot of litter and foreign debris.
- Cleaned carts and repaired broken or damaged parts.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
Education
Bachelor of Science - Biochemistry
Cumberland University
Lebanon, TN06.2014
Skills
- Qualified Lead Generation
- Campaign Support
- Product Management and Pricing
- Teambuilding
- Leadership
- Active Listening
- Organization and Time Management
- Responsible
- Flexible & Adaptable
- Collaboration
- Microsoft Office
Timeline
Chat Sales Representative
Twigby
08.2022 - Current
Assistant Store Manager (ASM)
Dollar General Store
10.2018 - Current
Sales Clerk
Exxon Tiger Mart
10.2014 - 07.2015
Hardware Sales Associate
Wal-Mart Supercenter
12.2013 - 12.2013
Claims Associate
Wal-Mart Supercenter
06.2013 - 12.2013
Cart Associate
Wal-Mart Supercenter
06.2008 - 06.2013
Bachelor of Science - Biochemistry
Cumberland University
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