Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Debra Smith

Marion,AR

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Ready to contribute to a dynamic team and make a positive impact. Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control.

Overview

37
37
years of professional experience
1
1
Certification

Work History

SR Certified Pharmacy Technician

Walgreens
West Memphis , AR
11.1988 - Current
  • Managed medication inventory and ensured proper storage conditions.
  • Assisted pharmacists in preparing and dispensing prescriptions accurately.
  • Trained new pharmacy technicians on operational procedures and best practices.
  • Maintained compliance with state and federal pharmacy regulations.
  • Operated pharmacy software for prescription processing and record management.
  • Supervised daily pharmacy operations to enhance workflow efficiency.
  • Participated in continuing education programs designed to enhance job knowledge.
  • Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
  • Monitored expiration dates on medications in order to maintain product integrity.
  • Provided support for pharmacists during drug distribution activities.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Compiled customer demographic, allergy, and medical history background.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Compounded and dispensed medications according to physician orders.
  • Reported drugs' adverse reactions.
  • Organized and maintained pharmacy area in accordance with established standards.
  • Ensured compliance with federal and state laws pertaining to controlled substances.
  • Organized medications for dispensing.
  • Adhered to infection control guidelines when handling hazardous materials.
  • Conducted regular audits of medication inventories in order to identify discrepancies.
  • Ordered prescription refills as requested by physicians or authorized personnel.
  • Resolved billing issues with insurance companies or other third-party payers.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Provided customer service to patients regarding their prescription medications.
  • Maintained accurate records of medication dispensing and inventory.
  • Oversaw the ordering, receiving, and storage of pharmacy inventory.
  • Developed and maintained positive relationships with patients and healthcare providers.
  • Implemented and monitored compliance with pharmacy policies and regulations.
  • Maintained a clean and organized pharmacy workspace to ensure efficiency.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Answered telephones to respond to questions or requests.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Maintained proper storage and security conditions for drugs.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.

Education

High School Diploma -

Custer High School
Milwaukee, WI
06-1988

Skills

  • Medication dispensing
  • Inventory management
  • Pharmacy software
  • Compliance regulations
  • Drug preparation
  • Customer service
  • Prescription processing
  • Claims reconciliation
  • Problem solving
  • Attention to detail
  • Record maintenance
  • Calculating insurance coverage
  • Troubleshooting malfunctioning equipment
  • Medication storage
  • Immunization administration
  • Pharmacy and customer records management
  • Manual and automated medicationdispensing
  • Decision-making
  • Customer identification checks
  • Supply restocking
  • Multitasking
  • HIPAA compliance
  • Pharmacy equipment use
  • Problem-solving skills
  • Maintaining records
  • Insurance billing
  • Filling prescriptions precisely
  • Insurance verification
  • Point of sale systems proficiency
  • Proper labeling procedures

Certification

PTCB Certified

Immunizer Certified

References

References available upon request.

Timeline

SR Certified Pharmacy Technician

Walgreens
11.1988 - Current

High School Diploma -

Custer High School

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Debra Smith