Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

James Smock

Broken Arrow,OK

Summary

Proven leader with a track record of enhancing operational efficiency and sales growth at Air Compressor Supply. Expert in supply chain management and client relations, adept at negotiating and streamlining processes for improved performance. Successfully motivated teams to exceed goals, demonstrating exceptional project management abilities and cost control, ensuring a significant increase in productivity and revenue.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Operations Manager

Air Compressor Supply
TULSA, OK
01.2021 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Motivated and evaluated personnel for performance improvement and goal achievement.

Inside Sales Manager

Air Compressors Supply
TULSA, OK
01.2010 - 12.2021
  • Developed and implemented effective sales strategies to increase revenue.
  • Provided technical support when needed for customers who had questions about products or services.
  • Resolved customer complaints regarding sales and service.
  • Directed and coordinated products, services and sales activities.
  • Negotiated contracts between customers and vendors while adhering to company policies regarding pricing structures.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Identified areas where processes could be improved within the organization in order to streamline operations.

Outside Sales Representative

Air Compressor Supply
TULSA, OK
10.2007 - 12.2010
  • Maintained knowledge of current product offerings and pricing structures.
  • Responded promptly to customer inquiries via phone or email.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Branch Rental Manager

Enterprise Rent-A-Car
TAMPA, FL
01.1998 - 09.2007
  • Provided training and support for new employees on rental processes and procedures.
  • Updated and maintained rental agreement files and documents.
  • Ensured that all rental equipment was properly maintained according to manufacturer's specifications.
  • Analyzed financial data to identify areas of improvement in operations.
  • Measured and monitored sales team performance to achieve goals.
  • Created reports on monthly revenue figures, cost savings initiatives.

Education

High School Diploma -

BRANDON HIGH SCHOOL
Brandon, FL
05-1991

Some College (No Degree) - EDUCATION PRE-REQ & CAD 1

ERWIN TECHNICAL
Tampa, FL

Skills

  • Production
  • Performance monitoring
  • Supply chain management
  • Multi-site operations
  • Client relations
  • Project management abilities
  • Cost control

Affiliations

  • I enjoy cycling in all forms (road, mountain and gravel)
  • I also enjoy camping, hiking and exploring new placed
  • I also enjoy travel

Certification

  • I was an auto technician out of the gate early in my life and earned different certificates (SUSPENSION & EFI) through ASE Certified training, MAC's automotive refrigeration license and also earner certificated of corse completion from both Mazda and Suzuki factory training.
  • I was also a service writer for the large car dealer Ferman Motor Company in Tampa. The put us through effective communication and personal productivity training and was given a corse completion certificate.

Timeline

Operations Manager

Air Compressor Supply
01.2021 - Current

Inside Sales Manager

Air Compressors Supply
01.2010 - 12.2021

Outside Sales Representative

Air Compressor Supply
10.2007 - 12.2010

Branch Rental Manager

Enterprise Rent-A-Car
01.1998 - 09.2007

High School Diploma -

BRANDON HIGH SCHOOL

Some College (No Degree) - EDUCATION PRE-REQ & CAD 1

ERWIN TECHNICAL

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James Smock