Playing baseball/softball
James Snyder
TOLEDO,OH
Summary
At Taylor Automotive Family, I excelled as a Service Advisor, leveraging my computer skills and exceptional communication to enhance service delivery. I fostered trust through educational customer interactions, achieving high satisfaction ratings by exceeding service expectations. My expertise in vehicle assessment and customer service significantly contributed to meeting ambitious satisfaction targets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Advisor
Taylor Automotive Family
05.2008 - 01.2025
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
Education
High School Diploma -
Whitmer High School
5601 Clegg Dr. Toledo, OH 43613 05.2001 -
Skills
Customer service
Computer skills
Service estimates
Vehicle assessment
Excellent communication
Listening skills
Certification
Hyundai & Kia Certified Advisor
Interests
Music
Reading
Accomplishments
Fluent in Reynolds & reynolds software. #1 Hyundai Service Advisor for total 5 star reviews for 3 years.
Timeline
Hyundai & Kia Certified Advisor
01-2025
Service Advisor
Taylor Automotive Family
05.2008 - 01.2025
High School Diploma -
Whitmer High School
05.2001 -
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