James Soi
Honolulu,WV
Summary
Results-driven Electronic Technician II at Indus Technology, recognized for exceptional troubleshooting and customer service skills. Proven ability to enhance client satisfaction through tailored solutions and effective communication. Adept in safe driving and certified in forklift operations, consistently prioritizing safety and efficiency in all tasks.
Overview
12
12
years of professional experience
Work History
Electronic Technician II
Indus Technology
04.2017 - Current
- Improved customer satisfaction by providing timely and accurate solutions to technical issues.
- Gained recognition for excellent troubleshooting skills, often called upon to resolve complex issues and restore systems to optimal functionality.
- Strengthened client relationships by providing exceptional customer service during onsite visits for equipment installations and repairs.
- Assisted engineers in designing custom solutions tailored specifically to clients'' needs, resulting in increased business opportunities from satisfied customers.
- Elevated workplace safety by adhering to strict guidelines when working with potentially hazardous materials or tools.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
Warehouse Worker
Water and Kona Coffee
08.2016 - 04.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Fleet Driver
Enterprise Car Rental
11.2014 - 06.2015
- Handled hazardous materials, pesticides and prescription drugs according to company's procedures and applicable laws and regulations.
- Maintained acceptable driving record, current driver's license and applicable endorsements.
- Reduced operational costs by optimizing routes and utilizing GPS technologies to avoid traffic congestion.
- Ensured compliance with transportation regulations by keeping updated on laws, maintaining necessary certifications, and attending training sessions.
- Continuously improved personal driving skills through additional training, certifications, and adherence to industry best practices.
Lube/mechanic Technician
Johnson’s Tire Services
06.2013 - 08.2014
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
Mail Handler
UPS Freight
08.2013 - 10.2013
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
Education
High School Diploma -
Farrington High School
Honolulu, HI05.2013
Skills
- Dependable and reliable
- Customer service
- Strong work ethic
- Commercial driving
- Safe driving
- Class A commercial Driver's license
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Flexible and adaptable
- Dependable and responsible
- Forklift operator certification
- Loading and unloading
- Crane and rigging operations
- Rigging hardware knowledge
- Stunt rigging knowledge
- Rigging equipment handling
- Scaffolding installation
- Rigger certificate
Certification
CDL A
Rigger Non cab
Forklift operator (25 k)
Respirator (Full and half face cartridge)
Timeline
Electronic Technician II
Indus Technology
04.2017 - Current
Warehouse Worker
Water and Kona Coffee
08.2016 - 04.2017
Fleet Driver
Enterprise Car Rental
11.2014 - 06.2015
Mail Handler
UPS Freight
08.2013 - 10.2013
Lube/mechanic Technician
Johnson’s Tire Services
06.2013 - 08.2014
High School Diploma -
Farrington High School
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