Overview
Work History
Timeline
Work Availability
Hi, I’m

James Solesbee

Salesperson / Construction Manager 865-915-4436
GREENVILLE,SC
The supernatural is the natural not yet explained.
Elbert Hubbard
James Solesbee

Overview

35
years of professional experience

Work History

Self Employed Services
Greenville, Georgia & South Carolina

Insurance Agent
01.2001 - 01.2023

Job overview

Sold Life Policies

Annuties

Moores Department Store

General Manager
01.1993 - 08.1998

Job overview

  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Developed and implemented strategies to increase sales and profitability.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Reduced operational risks while organizing data to forecast performance trends.

Pioneer Concrete

Salesperson
10.1990 - 09.1993

Job overview

  • Developed and delivered engaging sales presentations to convey product benefits.
  • Generated new leads through networking and attending industry events.
  • Located merchandise across various stores to address customer needs.
  • Increased sales and customer satisfaction through personalized servicing.

Energy Pipe And Products

Marketing/ Salesperson
09.1987 - 03.1990

Job overview

  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Expanded brand and marketing strategies by planning strategic events.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Logged reports, expenses, receipts, and sales in company database.
  • Developed and grew leads through repeat business and customer referrals.
  • Developed and implemented sales strategies to increase profits.
  • Increased sales and customer satisfaction through personalized servicing.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Worked to build relationships with customers and built potential for additional sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used customer insights to develop innovative sales strategies to increase sales.

Timeline

Insurance Agent

Self Employed Services
01.2001 - 01.2023

General Manager

Moores Department Store
01.1993 - 08.1998

Salesperson

Pioneer Concrete
10.1990 - 09.1993

Marketing/ Salesperson

Energy Pipe And Products
09.1987 - 03.1990
Availability
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James SolesbeeSalesperson / Construction Manager 865-915-4436