Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

James Sontag

Whitewater,WI

Summary

Hardworking and skilled in order fulfillment, warehouse processes, inventory management and customer service. Reliable and dependable with 18 years of industry experience. Demonstrated success in contributing to team objectives and going above and beyond with the company's success in mind.

Overview

18
18
years of professional experience

Work History

Warehouse Lead

Standard Process
06.2019 - 05.2024
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight shipments, returns, and transfers.
  • Put together all paperwork and product and shipped out for outside sourcing.
  • Led and assisted with CI Board meeting every week.
  • Supervised warehouse operations by managing employees during shifts - LSW program.
  • Collaborated with other departments to address any issues or discrepancies, ensuring smooth communication across teams.
  • Led and assisted cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Trained employees on equipment operation and safety protocols.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Conducted daily and quarterly cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
  • Acted as liaison between warehouse team and all other departments to resolve any issues or discrepancies quickly.
  • Monitored performance and safety practices of 10-person warehouse staff.

Warehouse Specialist/Trainer

Standard Process
06.2019 - 05.2024
  • Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
  • Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
  • Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
  • Coordinated with shipping carriers to schedule pickups and deliveries, ensuring orders were processed efficiently without delays.
  • Packaged items for safe shipment and protection from damage in transit.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped train new employees in safe practices and warehouse procedures.
  • Trained and mentored four new personnel hired to fulfill various roles.

Shipping/Receiving Clerk

JCB Flavors
10.2017 - 06.2019
  • Process outgoing shipments and schedule freight shipments to be picked up via LTL, UPS and FedEx
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Participated in physical inventory of warehouse.
  • Received incoming shipments, verified contents against packing slips and COAs and moved them into warehouse locations

Shipping/Receiving Clerk / Material Handler

Husco Automotive
08.2014 - 09.2017
  • Received incoming shipments, verified contents against packing slips and purchase orders and moved them into warehouse locations.
  • Conducted quarterly cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
  • Supported timely production by ensuring availability of required materials for each manufacturing stage.

Inventory Control/Warehouse Logistics

MasterDrive, Inc.
01.2012 - 08.2014
  • Receive inventory into system after warehouse unpacks and verifies contents against packing slips
  • Manually control min/max levels for 11 warehouses
  • Create inventory replenishment orders for 11 warehouses
  • Maintain stock levels for belts for all warehouses and created POs for each warehouse
  • Conducted quarterly cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.

Customer Service Representative

MasterDrive, Inc.
10.2008 - 08.2014
  • Answered multi-line phone system and direct calls to appropriate departments.
  • Receive and process customer purchase orders sent by phone, fax or email.
  • Assisted in training new employees in fields that I have excelled in.
  • Worked with outside sales personnel on quotes and generating reports for sales calls.
  • Processed quotes with deviated pricing for customers with specific requirements.
  • Experience with Microsoft Word, Outlook, fax machine, scanning and company software.

Warehouse - Shipping/Receiving

MasterDrive, Inc.
05.2006 - 10.2008
  • Process outgoing shipments and schedule freight shipments to be picked up via LTL, UPS and FedEx.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Participated in physical inventory of warehouse.
  • Received incoming shipments, verified contents against packing slips and turned paperwork into Receiving Clerk.

Education

High School Diploma -

Whitewater High School
Whitewater, WI
06.2003

Skills

  • Shipping and receiving
  • Cycle counting
  • Leader Experience
  • Warehouse Operations
  • Teamwork and Collaboration
  • Customer Service
  • Forklift safety and operation
  • Attention to Detail/Quality Control
  • Staff Training
  • Proficiency in Microsoft Word, Excel, Outlook, Teams

References

Additional references are available upon request.

Timeline

Warehouse Specialist/Trainer

Standard Process
06.2019 - 05.2024

Warehouse Lead

Standard Process
06.2019 - 05.2024

Shipping/Receiving Clerk

JCB Flavors
10.2017 - 06.2019

Shipping/Receiving Clerk / Material Handler

Husco Automotive
08.2014 - 09.2017

Inventory Control/Warehouse Logistics

MasterDrive, Inc.
01.2012 - 08.2014

Customer Service Representative

MasterDrive, Inc.
10.2008 - 08.2014

Warehouse - Shipping/Receiving

MasterDrive, Inc.
05.2006 - 10.2008

High School Diploma -

Whitewater High School

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