James Sorensen
Bradenton
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
West Florida Supply
12.2023 - Current
- Responded to customer requests for products, services, and company information.
- Oversaw and maintained invoicing and ordering for both small businesses and city accounts.
- Performed physical inventory counts, resolving discrepancies, managing stock rotation, and maintained optimal inventory levels.
- Cross-trained and provided backup support for organizational leadership.
Area Manager
Lumio, Inc
02.2022 - 09.2023
- Oversaw the creation and initial appointment setting for new accounts.
- Generated and reviewed savings reports for those accounts.
- Generated interest in additional options and opportunities for clients in order to meet their needs.
Regional Account Manager
DHL OptimalShip
09.2020 - 02.2021
- Managed individual shipping accounts both local, out of state, and out of country in origin.
- Handled customers directly on a case by case basis in order to ensure their needs were met.
- Engaged in traction via telemarketing and online advertisement on a daily basis to attract new customers.
Office Assistant
Snow Property Services
09.2016 - 01.2019
- Managed all hard copies of homeowners data, including storage and the recording of said documents.
- Scheduled appointments, wrote reports, and processed correspondence
- Responded to emails and answered phone calls from customers and partners
Education
Certificate - Accounting
Brigham Young University
Rexburg, ID08-2025
High School Diploma -
Highland High School
Gilbert, AZ05.2019
Skills
- Account Management
- Customer Service
- Inventory Management
- Microsoft Office expertise
- Payment processing
- Problem-Solving
- Sales
Certification
- Microsoft Office Suite Training - 2022
- Quickbooks Training - 2025
Timeline
Customer Service Representative
West Florida Supply
12.2023 - Current
Area Manager
Lumio, Inc
02.2022 - 09.2023
Regional Account Manager
DHL OptimalShip
09.2020 - 02.2021
Office Assistant
Snow Property Services
09.2016 - 01.2019
Certificate - Accounting
Brigham Young University
High School Diploma -
Highland High School