James Sorsby Jr
Atlanta,GA
Summary
- Developed key skills in clinical setting, including precision in specimen collection and patient interaction. Looking to transition into new field of phlebotomy, bringing strong organizational and communication abilities. Ready to contribute to team-oriented environment and apply transferrable skills effectively.
- Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.
Offering strong foundation in healthcare principles and dedication to patient well-being, ready to learn and grow in medical environment. Delivers ability to understand and apply safety protocols and patient interaction techniques. Ready to use and develop skills in venipuncture and specimen handling in the desired position role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Associate
US Navy
09.2022 - 09.2023
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Expedited orders accurately and efficiently, resulting in positive customer feedback.
- Cleaned and organized kitchen, dining and service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Adhered to all sanitation guidelines, maintaining a safe and hygienic workspace for food preparation.
Food and Beverage Attendant
Children's Healthcare of Atlanta at Egleston Hospital
11.2023 - 05.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.
Valet Supervisor
LAZ Parking
Atlanta, GA
05.2025 - 10.2025
- Supervised valet team, ensuring efficient vehicle retrieval and parking operations.
- Trained new staff on operational protocols and customer service standards.
- Coordinated daily schedules to optimize valet coverage during peak hours.
- Implemented quality control measures to enhance guest satisfaction ratings.
- Maintained communication with front desk to facilitate seamless guest arrivals and departures.
- Resolved guest concerns swiftly, fostering a positive experience and encouraging repeat business.
Retail Sales Associate
Five And Below
06.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Graduate Certificate - Certified Phlebotomy Technician
Phlebotomy Training Specialists
Atlanta, GAHigh School Diploma -
Westlake High School
Atlanta, GASkills
- Safety protocols adherence
- Sample and specimen collection
- Specimen handling
- HIPAA
- Venipuncture expertise
- Order of draw
- Blood collection techniques
- Infection control measures
- Patient confidentiality
- Specimen labeling procedures
- Infection control
- Capillary puncture
- Quality control
- Pediatric phlebotomy
- Recording data
- Health education
- Diagnostic testing
- Proper labeling procedures
- Patient identification
- Sanitation and sterilization
Personal Information
Certification
- CPT- Certified Phlebotomy Technician
- Received by the NHCO (National Healthcare Certification Organization
- Certificate Number- N25104575
- Issue Date- 9/18/2025
- Renewal expiration date- 9/18/2027
Timeline
Valet Supervisor
LAZ Parking
05.2025 - 10.2025
Food and Beverage Attendant
Children's Healthcare of Atlanta at Egleston Hospital
11.2023 - 05.2024
Food Service Associate
US Navy
09.2022 - 09.2023
Retail Sales Associate
Five And Below
06.2022 - 08.2022
High School Diploma -
Westlake High School
Graduate Certificate - Certified Phlebotomy Technician
Phlebotomy Training Specialists