James Spady
Houston,TX
Summary
Skilled in customer service, consistently ensuring efficient warehousing processes and client satisfaction. Excelled in maintaining optimal stock levels, demonstrating a results-focused approach and a commitment to quality assurance. Experienced customer service professional bringing 3+ years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Logestics Coordinator
BDP International
05.2021 - Current
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Tracked orders and notified customers of status or potential delays.
- Improved order accuracy through meticulous data entry and verification processes.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
Inventory Specialist
XPO Logistics
09.2019 - 03.2021
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Forklift Operator
Origilio Beverage
05.2017 - 07.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Inventory Manager
Best Buy
11.2015 - 09.2017
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
Education
N/A -
Tyler Junior College
Tyler, TXBusiness Management
Evangel University
Springfield, MOSkills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Shipment Coordination
- Invoicing and shipping documentation
- Transportation Planning
- Warehousing Processes
- Shipping Documentation
- Punctual and Dependable
- Shipping procedures
- Inventory Management
- Client Relations
- Purchase Orders
- International shipments
- Spreadsheet tracking
- International Logistics
- Computer-Based Inventory System
- OSHA Compliance
- Software expertise
- Tariff coding system
- Attention to Detail
- Customer service skills
- Data Entry
- Quality Assurance
- Document Preparation
- Desktop and Laptop Computers
Timeline
Logestics Coordinator
BDP International
05.2021 - Current
Inventory Specialist
XPO Logistics
09.2019 - 03.2021
Forklift Operator
Origilio Beverage
05.2017 - 07.2019
Inventory Manager
Best Buy
11.2015 - 09.2017
N/A -
Tyler Junior College
Business Management
Evangel University