James Spangler
Salisbury,NC
Summary
Hardworking Cable Technician proficient in performing connections, disconnections and alterations to customer systems. Effective at working with little supervision to perform efficient and high-quality work. Desiring to apply 3 years' experience to take on a fast-paced maintenance position with Spectrum.
Overview
17
17
years of professional experience
Work History
Feild Tech IV
Spectrum
Kannapolis, NC
11.2019 - Current
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
IHS Cable TV Tech
Dish Network
Charlotte, NC
08.2018 - 11.2019
- Mounted equipment to walls, concealed wires, installed audio and programmed remote controls
- Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers
- Handled calibration of audio and visual equipment for customers and set up devices for optimal performance
Spin Draw Operator
Dura Fiber
Salisbury, NC
11.2012 - 03.2018
- Replaced empty supplies with full packages to maintain production levels
- Strengthened yarn, enhanced smoothness and improved uniformity by skillfully operating Spin Draw machinery
- Evaluated completed products to identify errors and verify conformance with production tolerances
- Worked with supervisors to troubleshoot and resolve encountered equipment or material issues and maintain optimal production levels
- Supervised team of 8 employees, delivering mentoring, continuous training and guidance in job challenges
Unit Director
Bojangles'
Huntersville , NC
06.2004 - 04.2012
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Led and directed team members on effective methods, operations and procedures
- Correctly calculated inventory and ordered appropriate supplies
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Education
EMT - Emergency Medical Technology
Mitchell Community College
Statesville, NC01.2010
High School Diploma -
Brittain Academy
High Point, NC01.2002
Skills
- Tech-driven navigation
- Equipment repairs
- Troubleshooting skills
- Customer education
- Customer relations understanding
- Installing devices
- Educating customers
- Safety practices
- Configuring equipment
- Repairing systems
Timeline
Feild Tech IV
Spectrum
11.2019 - Current
IHS Cable TV Tech
Dish Network
08.2018 - 11.2019
Spin Draw Operator
Dura Fiber
11.2012 - 03.2018
Unit Director
Bojangles'
06.2004 - 04.2012
EMT - Emergency Medical Technology
Mitchell Community College
High School Diploma -
Brittain Academy