James Sparks
Farmerville,LA
Summary
James Sparks is a highly motivated employee with excellent management and I.T. skills. James maintains a strong work ethic, adaptability, and exceptional interpersonal skills. He is adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
IT Director/Financial Analyst
Johnny's Pizza House
West Monroe , LA
04.2017 - Current
- Led IT Department
- Created systems of accountability for IT inventory, ensuring inventory control and proper restaurant billing.
- Managed software development for a point-of-sale (POS) system, utilizing onshore and offshore programmers.
- Oversaw testing and implementation of POS updates.
- Led support team for POS network for 45 locations.
- Created SQL tables, stored procedures, views, and triggers for the POS.
- Created ETL processes and procedures, working with accounting and payroll.
- Analyzed P&L statements and reported summaries for the department heads.
- Utilized SQL Server Manager to create accurate, detailed reports for upper management.
- Negotiated a 38% decrease in processing fees for credit card processing.
- Administrator for PayCom, Acumatica, an ERP, and the Point-of-Sale SaaS.
Franchise Business Consultant/Training Manager
Johnny's Pizza House
West Monroe , LA
03.2011 - 04.2017
- Analyzed existing franchises to evaluate financial performance and profitability.
- Developed training programs and trained managers for new franchisees.
- Provided guidance on marketing strategies that would help increase sales at franchised locations.
- Designed systems to track progress of individual franchises against corporate goals.
- Prepared detailed reports summarizing findings from consulting engagements.
- Educated clients on best practices for managing a successful franchise operation.
- Monitored trends in the marketplace and provided recommendations for how existing franchises can capitalize on them.
- Reviewed P&L statements with franchisees.
- Created detailed reports and graphs highlighting the franchisees' progression to their set goals.
- Installed POS network and stations.
- Assured franchisees kept Johnny's Pizza House standards of operations, cleanliness, and customer service through monthly site visits.
Store Manager
Johnny's Pizza House
Farmerville , LA
04.2010 - 03.2011
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to replenish stock.
- Developed strategies to maximize sales and profitability.
- Increased sales from $800K to $1.1 million by implementing a training program for customer service and neighborhood marketing efforts.
- Hired and trained employees.
- Established food cost controls that saved the company $50,000.
- Oversaw scheduling for 30 to 35 employees.
Store Manager
Johnny's Pizza House
Ruston , LA
05.2006 - 04.2010
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to replenish stock.
- Developed strategies to maximize sales and profitability.
- Increased annual sales from $650K to $1.2 million by implementing a training program for customer service and neighborhood marketing efforts.
- Hired and trained employees.
- Established food cost controls, cutting the cost of goods sold by four percentage points.
- Managed scheduling for a team of 30-35 employees.
Store Manager
Johnny's Pizza House
Columbia , LA
03.2005 - 05.2006
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to replenish stock.
- Developed strategies to maximize sales and profitability.
- Increased sales from $600K to $800K by implementing a training program for customer service and neighborhood marketing efforts.
- Hired and trained employees.
- Established food cost controls, cutting the cost of goods sold by five percentage points.
- Oversaw scheduling for 30 to 35 employees.
Assistant Store Manager
Johnny's Pizza House
West Monroe , LA
06.2002 - 03.2005
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels, and employee performance metrics.
- Assisted the store manager with inventory counts and ordering.
Education
MBA -
Louisiana Tech University
Ruston, LA11-2017
Bachelor of Science - Business Economics
Louisiana Tech University
Ruston, LA08-2016
Skills
His experience includes:
- Creating and implementing IT security policies
- Business Analysis
- Team Leadership
- Problem-Solving
- Decision-Making
- Operational Reporting
- Analysis
- Budget Administration
- Cross-functional team leadership
- Systems integration
- Business process improvement
References
References available upon request.
Timeline
IT Director/Financial Analyst
Johnny's Pizza House
04.2017 - Current
Franchise Business Consultant/Training Manager
Johnny's Pizza House
03.2011 - 04.2017
Store Manager
Johnny's Pizza House
04.2010 - 03.2011
Store Manager
Johnny's Pizza House
05.2006 - 04.2010
Store Manager
Johnny's Pizza House
03.2005 - 05.2006
Assistant Store Manager
Johnny's Pizza House
06.2002 - 03.2005
MBA -
Louisiana Tech University
Bachelor of Science - Business Economics
Louisiana Tech University
Similar Profiles
Michaela KnowlesMichaela Knowles
Restaurant Hostess at Johnny's Pizza HouseRestaurant Hostess at Johnny's Pizza House
Alyssa AlexanderAlyssa Alexander
Crew Chief at Johnny's Pizza HouseCrew Chief at Johnny's Pizza House
Pamela LonadierPamela Lonadier
Delivery Driver at Johnny's Pizza HouseDelivery Driver at Johnny's Pizza House