James Spilman
Galesburg,IL
Summary
Seasoned custodial supervisor bringing demonstrated safety management and performance optimization skills gained during experience in large facility settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Building Services
Knox College
02.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Head Custodian
First United Methodist Church
11.2009 - 06.2022
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Organized daily cleaning schedules for custodial team.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Completed routine floor stripping, sealing, and finishing.
Housekeeping Supervisor
Galesburg Terrace
11.2001 - 04.2009
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Adhered to safety protocols by enforcing proper equipment usage.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Coordinated with outside vendors to provide supplies and equipment for staff.
Store Manager
Co-op Records
06.2000 - 11.2001
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Owner/Operator
Fine Brothers Music And Collectibles
07.1999 - 06.2001
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Assistant Manager
Speed Lube LLC
04.1996 - 10.1999
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Store Manager
The Galesburg Clubhouse
06.1994 - 09.1995
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Galesburg High School
Galesburg, IL05.1993
Skills
- Industrial Equipment
- Hazardous Chemicals
- Organization and Time Management
- Attention to Detail
- Floor Care
- Budget Tracking
- Health and Safety Compliance
- Maintaining Facilities
- Crew Direction
- Cleanliness Standards
- Training and Development
- Cultural Awareness
- Invoice Reconciliation
- Order Management
- Inventory Coordination
Timeline
Building Services
Knox College
02.2023 - Current
Head Custodian
First United Methodist Church
11.2009 - 06.2022
Housekeeping Supervisor
Galesburg Terrace
11.2001 - 04.2009
Store Manager
Co-op Records
06.2000 - 11.2001
Owner/Operator
Fine Brothers Music And Collectibles
07.1999 - 06.2001
Assistant Manager
Speed Lube LLC
04.1996 - 10.1999
Store Manager
The Galesburg Clubhouse
06.1994 - 09.1995
High School Diploma -
Galesburg High School
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